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State Farm-Bob Simpson

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State Farm-Bob Simpson Reviews (1)

I have life insurance with State Farm and they withdraw it every month they take out for me my wife and grand baby out my account and they said they where just take it for my wife and grand baby, now they telling me that I didn't have enough in my bank account but they send me a letter out now saying cancel and they drop my insurance down from 50000 to 25000 with out my consent because I had been in the hospital and they found out I have a heart condition they cause me to be disable . But I payed them for the months that I was behind , but the person they had take the money suppose take my money for my insurance since it my account and my money and didn't seen anything out saying it wasn't enough in the bank of anything so I don't know if the person was keeping the money of what but Dec/ was paid and [redacted] is the head manDesired SettlementI want to keep my life Insurance 50,000 I sign up for why would they drop it down I had my insurance before I got sick Business Response This is a case where an insured failed to pay his premium and his policy was cancelled. Because of the length and number of times this policy went out of force during the year, the insured was required to prove insurability to be reinstated. When advised of this requirement, he advised of a current heart condition that he believed would make him ineligible for reinstatement. While such an illness may render him uninsurable or cause his policy to be issued on an increased premium or rated basis, we can only make that determination thru the submission of an application for a new life insurance policy. Such an application has not been submitted at this time. We have also not offered him a reduced coverage policy because any and all life insurance applications must be submitted and reviewed by our underwriting division before coverage can be final. We can and have discussed with Mr [redacted] possible options and would hope that he would apply for reinstatement or a new policy. [redacted] E [redacted], Select AgentState Farm InsuranceProviding Insurance and Financial Services[redacted] Bartlett, TN XXXXXBus XXX-XXX-XXXX, Fax XXX-XXX-XXXX[redacted]@statefarm.com or [redacted].orgwww.[redacted].orgClick Start to determine Life NeedsFinal Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I think it wrong for them to take my money and pay my wife and grandchild policy and cancelled me out without talking to me . And if they reinstated me with what I had which was 50,000 with the same face amount then I take that ,and if not I want my money and my cash value of my policyFinal Business Response [redacted],I contacted Mr [redacted] to advise him of the options that were available to him in securing life insurance with State Farm Insurance Company. I also explained that we did not cancel his policy, but rather he stopped paying the premium and that there was no cash value in the policy as it was a basic Term insurance policy.During the discussion, Mr [redacted] abruptly ended the call by just hanging up in the phone. We will continue to reach out to Mr [redacted] as we have insurance on other family members in the household and would love to be able to discuss options with him. Thanks for your assistance in attempting to resolve this matter. [redacted], Select AgentState Farm InsuranceProviding Insurance and Financial Services[redacted] Highway **, Suite [redacted], Bartlett, TN XXXXXBus XXX-XXX-XXXX, Fax XXX-XXX-XXXX[redacted]@statefarm.com or [redacted].orgwww.[redacted].org

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Description: Insurance Companies

Address: 7124 US Highway 64 STE 107, Bartlett, Tennessee, United States, 38133-8959

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