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State Farm Insurance/Foley

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State Farm Insurance/Foley Reviews (1)

They will raise your rates every year, and nickel and dime you for every change to your account. Even if the change is done due to State Farm's own error. I have been spending the last 6 months trying to get them to fix multiple errors in my account.

1. The home insurance payout is like pulling teeth. They will fight you tooth and nail to make sure that it is as hard as possible to get a payout unless you are willing to spend hours on the phone and file an insanely detailed report.

2. Their employees just dont care. They show up late. Are not friendly on the phone. And will lie to you just to get off the phone with you. Dozens of times I asked to have insurance on one of my cars fixed to the rate that we originally agreed to, and I am still waiting for it to be done. They quoted me at $20 and have been charging my $50 due to a lazy employee not doing his paperwork correctly.

3. They are sloppy. I was being charged renters insurance without my consent when I was a homeowner. So without my discretion, they thought it was acceptable to charge me for both homeowners insurance and renters insurance. My first call about this resulted in the agent trying to sweep it under the rug, hoping that I would ignore the charges. I am still fighting them over this 6 months later.

4. They give you a decent rate for a year or two, though other places are cheaper. Then they will keep bumping up your rate every chance they get. Not only that, but then they will charge you $40 every time they change something. "Dont worry, its just a one time fee." That you will see repeated with every change in your account.

Do not trust State Farm. They lie and this particular office has lazy employees who like a bad neighbor, will not be there.

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Address: 315 E Laurel Ave STE 101, Foley, Alabama, United States, 36535-2607

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