State Farm Insurance / John F. Sules

Review: I have called numerous times in the past 2 years asking this company to stop soliciting to my daughter who is a minor! (** years old) they have been sending her mail for the last 2 years. I called today 6/**/15 and the answer they gave me was "the only thing we can do is put in a REQUEST and that's all we have control of. I told them I was getting in contact with the Revdex.com and I'm sure they can help me out and hung up. I have spoken to the receptionist numerous times and the agent who is sending this, John S[redacted]I hope you can help me with this issue please Thank you! My daughter has a different last name then I do, the address is the sameDesired Settlement: I would like this company to remove my daughter's name who is a minor and any information coming to this address

Business

Response:

July *, 2015 Dear Representative of Revdex.com, This is in regard to the complaint received from [redacted] concerning State Farm mailings to her underage daughter. State Farm has been notified and the John Sules office has requested that the address be removed and marked do not solicit. The first and last name of the [redacted]’s daughter was not provided. For this reason, State Farm was originally unable to fulfil her request. Without the first and last name of the daughter we would have no way to ensure that she no longer receives mail. After extensive research, State Farm’s marketing team was able to remove the underage daughter from the mailing list as of July *, 2015. However, mail was already scheduled to ship so [redacted] may see 1-2 mailings during July as the systems cross. Sincerely, The Sules Agency State Farm [redacted]