States Recovery Systems, Inc.

Review: We keep receiving pre recorded phone messages for a [redacted] , who we do not know, from this company . They will not stop calling us.

We keep receiving pre recorded phone messages for a [redacted], who we do not know, form 800-211-1435. The phone message asks states it is a collection issue, and to hang up if you are not [redacted] We do hang up, and the calls still keep coming. Get these people to leave us alone. We do not know who they are looking for. This is harrassment!!!!!!

The call does not identify the company. We looked the number up online. There are many complaints of all sorts. Several were the same as ours where they were calling the wrong number. These people called the number back, and asked to be removed from their list as it was a a wrong number, yet they still kept calling. The last call was tonight at 7:36 PM.

Often we are not home and they leave a pre recorded message, which asks yo to hang up if yo are not [redacted] Well if you are not home you cannot hang up. I believe they are using this as a tool to continue to call people. Again we have hung up at the appropriate point in their message, yet they continue to call.Desired Settlement: If after you contact them, if they continue to harrass us, looking for a person we do not know, we will want to sue them for harrassment.

We are retired and cannot run to the phone every time it rings for a call that isn't even for for us. We have also reported them to the DNC list, as we are on that list.

Business

Response:

Initial Business Response

The [redacted]'s phone number has been removed from our database.

Review: after listening to the individual's request and explanation of the call I proceeded to explain my position regarding the debt. the individual then begin to question me rather rudely regarding my current ability to support myself, which I consider disrespectful and degrading. I then told the individual that [redacted] the rage I felt towards the individual in his humiliating and condesending tone should not be experienced by anyone the politely explains that every attempt is being made to cover the debt.Desired Settlement: the individual to cease and desist from harassing phone calls and a formal apology from the organization.

Business

Response:

States Recovery Systems, Inc. has investigated this complaint and determined there is no validity to the claim that is made by the consumer. Under no circumstances will States Recovery Systems, Inc. be issuing a formal apology to this consumer and we certainly hope this written threat is treated with the utmost importance by the Revdex.com. Our office considers this matter closed. No further contact will be made by States Recovery Systems, Inc. to this consumer.