Stathis Holdings

Renting from Stathis is akin, I would think, to dealing with someone as dispicable as Donald Trump. We rented from them for 5 years. 6 months after we moved in, the house next door to ours burned down. The burnt house had metal parts and glass falling onto the Stathis property. Being that we had a baby, this was extremely alarming. We made the landlord aware and they did absolutely NOTHING to aid in fixing the situation. It was us who had to go kicking and screaming to the borough to get the burnt house completely torn down so that it was no longer a danger to us and our new born. Also, shortly after we moved in, I was lied to about a trash bill and told I had to pay for the prior years bill, this did not get factored in at the end of the lease, however, when the final years trash bill was taken out of my security deposit. Also, out of that security deposit I had taken $50 for hedge trimming. The house had two hedges and when we did the walk through nothing was mentioned about them. No hourly rate was tied to that hedge trimming but I am guessing Stathis thinks it's fair to charge somewhere in the area of $300/hr for it based on the $50. I left a giant air conditioner that could cool the entire downstairs and a washing machine, which I was told I would get credit for. On the disclosure I was told the washer was scrapped and there is no mention of the air conditioner. We were charged for a whole house cleaning, when I had cleaned the house up and down, again, during the walkthrough, there was no mention of a need for a whole house cleaning. He's as disingenuous a person as I have ever come across. In short he wants his money but will do the bare minimum to not get sued. My landlord before him was a heroin addict and I would go back to him before ever renting from Stathis again.

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below My additional comments:"All this could have been avoided if the landlord would have just walked through the property with usI even asked him to come over after the moving company was finished moving everything out of the houseHe refusedHe even refused to meet with me to return the keysHe avoided all contact except through emailWe thought it was strange that he would avoid us like thatThe blinds were in working order to us and the toilet paper holder was loose because of how thin the drywall wasIt was not “hanging” off the wallAll other points in the response can be argued from our point of view as well but the fact stands that a simple list of things to check is arbitrary and the parties need to meet to go over the specific issues I asked him many times to come over because I wanted to make sure that he was satisfied with the propertySince we did not meet, the landlord had the freedom to charge for whatever he felt like without giving us the ability to fix or clean the issues ourselves." Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowMy additional comments: "All this could have been avoided if the landlord would have just walked through the property with usI even asked him to come over after the moving company was finished moving everything out of the houseHe refusedHe even refused to meet with me to return the keysHe avoided all contact except through emailWe thought it was strange that he would avoid us like that The blinds were in working order to us and the toilet paper holder was loose because of how thin the drywall wasIt was not “hanging” off the wall All other points in the response can be argued from our point of view as well but the fact stands that a simple list of things to check is arbitrary and the parties need to meet to go over the specific issues I asked him many times to come over because I wanted to make sure that he was satisfied with the propertySince we did not meet, the landlord had the freedom to charge for whatever he felt like without giving us the ability to fix or clean the issues ourselves." Regards, [redacted]

Tenant informed us on 1/15/that they would not renew lease and requested a walkthrough 1-weeks prior to his move-out (on 2/29/16) to ensure he would get back his security depositI made clear that our policy (and industry standard policy) is that the walkthrough would not happen until
after the tenant has moved all possessions out of the property and handed over possessionI informed him that any walk though prior to move-out would in no way negate the need for a second inspection, but he continued to push for this walk though and guaranteeI did not comply with his request.On 1/24/(days after not renewing lease and over month prior to move out), tenant was sent a comprehensive "move out" list (attached) with things to address and (reasonable) costs if unaddressedIncluded was $for each damaged set of blinds (which covered cost of blinds and labor for travel to site, time to go purchase blinds, time to install, time to dispose), $to clean stove/oven, and $30/hrfor additional services like handyman issues to cover broken items.Complaint states property was in "as good if not better condition" when they left than when they moved inConsidering that the entire property had just been completely renovated this is not possibleThe property was in good condition, but these issues were found after tenant move out:1) At least blinds not functionalTwo in front bedroom, in back bedroomOnly passed cost of to tenantIt was interesting to note, that at turnover all blinds completely were rolled up - probably an attempt to hide broken ones.2) Toilet paper holder hanging out of the wallThis is not wear and tear (as stated in complaint) and required a handyman, not just "a cheap part"We did not pass full cost to tenant, as explained below.3) Inside of oven was not cleaned(This was not passed to tenant - my wife cleaned it).4) Not informed of broken front door lockLandlord responsibility to fix, but tenant has responsibility to inform (per lease)New tenant discovered and were locked out of propertyHad to call emergency locksmith, which cost $more than standard callPlus my time(We did not pass this on to this tenant)5) Cost of documentation, notary and time to rewrite lease at request of tenantThis was to put his wife on lease so she could gain citizenship(We graciously did not pass cost on to tenant)By guidelines, we could have charged $200-total$75-for blinds, $for oven, $60+ for toilet paper holder (waiting for final bill from handyman to address damaged toilet paper holder, but it needed to be reanchored to the wall, likely 2+ hours labor at $30/hrplus materials), $for emergency locksmith vs standard appointment (plus my time), and $or (much) more for documentation and notary for new leaseSomehow, this tenant thinks (other peoples) labor is free.It is very disappointing how petty this complaint isAs an independent landlord, we have never had a complaint and have numerous referrals for our propertiesWe take pride in doing the right thingSadly, this teaches me that there is not pleasing people. George S***
Stathis Holdings

Tenant informed us on 1/15/16 that they would not renew lease and requested a walkthrough 1-2 weeks prior to his move-out (on 2/29/16) to ensure he would get back his security deposit. I made clear that our policy (and industry standard policy) is that the walkthrough would not happen until after...

the tenant has moved all possessions out of the property and handed over possession. I informed him that any walk though prior to move-out would in no way negate the need for a second inspection, but he continued to push for this walk though and guarantee. I did not comply with his request.On 1/24/16 (9 days after not renewing lease and over 1 month prior to move out), tenant was sent a comprehensive "move out" list (attached) with things to address and (reasonable) costs if unaddressed. Included was $25 for each damaged set of blinds (which covered cost of blinds and labor for travel to site, time to go purchase blinds, time to install, time to dispose), $50 to clean stove/oven, and $30/hr. for additional services like handyman issues to cover broken items.Complaint states property was in "as good if not better condition" when they left than when they moved in. Considering that the entire property had just been completely renovated this is not possible. The property was in good condition, but these issues were found after tenant move out:1) At least 3 blinds not functional. Two in front bedroom, 1 in back bedroom. Only passed cost of 2 to tenant. It was interesting to note, that at turnover all blinds completely were rolled up - probably an attempt to hide broken ones.2) Toilet paper holder hanging out of the wall. This is not wear and tear (as stated in complaint) and required a handyman, not just "a cheap part". We did not pass full cost to tenant, as explained below.3) Inside of oven was not cleaned. (This was not passed to tenant - my wife cleaned it).4) Not informed of broken front door lock. Landlord responsibility to fix, but tenant has responsibility to inform (per lease). New tenant discovered and were locked out of property. Had to call emergency locksmith, which cost $40 more than standard call. Plus my time. (We did not pass this on to this tenant)5) Cost of documentation, notary and time to rewrite lease at request of tenant. This was to put his wife on lease so she could gain citizenship. (We graciously did not pass cost on to tenant)By guidelines, we could have charged $200-300 total. $75-100 for blinds, $50 for oven, $60+ for toilet paper holder (waiting for final bill from handyman to address damaged toilet paper holder, but it needed to be reanchored to the wall, likely 2+ hours labor at $30/hr. plus materials), $40 for emergency locksmith vs standard appointment (plus my time), and $25 or (much) more for documentation and notary for new lease. Somehow, this tenant thinks (other peoples) labor is free.It is very disappointing how petty this complaint is. As an independent landlord, we have never had a complaint and have numerous referrals for our properties. We take pride in doing the right thing. Sadly, this teaches me that there is not pleasing people. George S[redacted]Stathis Holdings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My additional comments:
"All this could have been avoided if the landlord would have just walked through the property with us. I even asked him to come over after the moving company was finished moving everything out of the house. He refused. He even refused to meet with me to return the keys. He avoided all contact except through email. We thought it was strange that he would avoid us like that.
 
The blinds were in working order to us and the toilet paper holder was loose because of how thin the drywall was. It was not “hanging” off the wall.
 
All other points in the response can be argued from our point of view as well but the fact stands that a simple list of things to check is arbitrary and the parties need to meet to go over the specific issues.  I asked him many times to come over because I wanted to make sure that he was satisfied with the property. Since we did not meet, the landlord had the freedom to charge for whatever he felt like without giving us the ability to fix or clean the issues ourselves."
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My additional comments:"All this could have been avoided if the landlord would have just walked through the property with us. I even asked him to come over after the moving company was finished moving everything out of the house. He refused. He even refused to meet with me to return the keys. He avoided all contact except through email. We thought it was strange that he would avoid us like that. The blinds were in working order to us and the toilet paper holder was loose because of how thin the drywall was. It was not “hanging” off the wall. All other points in the response can be argued from our point of view as well but the fact stands that a simple list of things to check is arbitrary and the parties need to meet to go over the specific issues.  I asked him many times to come over because I wanted to make sure that he was satisfied with the property. Since we did not meet, the landlord had the freedom to charge for whatever he felt like without giving us the ability to fix or clean the issues ourselves."
Regards,
[redacted]

I would not rent from this landlord.

He is over-the-top, OCD with his application policies and the information that he wants to collect from you. (Example: He wanted to know your last landlord rather than current landlord, because he doesn't trust your current landlord to be honest. Really?) He didn't have the decency to stop showing the apartment after I called him, the very next day, to tell him I'd like to rent it. He demanded applications from me and my fiance (military veteran/medical professional and engineer) first, continued to show the apartment, and then sent pressuring text messages (just 1 day later) that I had better hurry and send my application in. I called him to complain about this pressure and he was totally unperceptive. (I wanted to "cuss him out," but somehow restrained myself.)

He must have never been a renter and known what that kind of decision and pressure is like. We decided to go with a kind landlord who waived our application fees, stopped showing the apartment right away, and was happy to tell us that we had a deal. George's place wasn't even that nice, and basically, if you want the short version, the dude turned into a shady pk within 24 hours. Convenience and safety for him, "screw the renters" mentality for sure. Be wary.

(P.S.- The review above also seems like an accurate description of this guy.)

Review: I lived at the landlord's (George S[redacted] property from September 2012 to February 2016.

When our lease was nearing its end in February, the landlord sent a list of things to clean/fix upon exiting the property.

While in the process of packing and cleaning, I asked the landlord to come over to the house to walkthrough the property with us to point out anything that would cause any deductions from our security deposit. This requests was initially granted and scheduled for Saturday February 27th, 2016 at 1:30 pm.

The landlord was concerned that there would be boxes and things that could potentially hide some damage to the property and refused to come over.

We communicated to the landlord that the moving company was coming Sunday February 28th, 2016 and we could walkthrough the property that evening or the following Monday when we handed over the keys.

The landlord refused to not only do a walkthrough but to not even meet us to exchange the keys. We were told we "may leave the keys on the kitchen counter top and you can email your new address to us"

The property was left in excellent condition with everything as clean or cleaner than when we moved in.

On March 26th, 2016, we received a letter from the landlord with a list of deductions and the remaining amount of our deposit check. The landlord charged us:

-$50 2 damaged mini blinds ($25 each)

-$35 broken toilet paper holder

for a total of $85.

I emailed the landlord and stated that I disagreed with his charges and would like pictures of the damage and receipts of the parts to replace said damage. I stated that these cheap parts could have been pointed out during the walkthrough and would have cost me $10-15 to replace myself. This should also be covered by normal wear and tear of the house. These parts do need replaced occasionally after 3.5 years of use.

The landlord replied saying that he has to pay someone to fix the miniblinds and the toilet paper holder and he would not discuss the damages with me.

I pushed again to ask for the receipts of the labor and the actual parts. This request was ignored.Desired Settlement: I would like the landlord to refund the $85 for the parts that he claims were broken and needed fixed.

Business

Response:

Tenant informed us on 1/15/16 that they would not renew lease and requested a walkthrough 1-2 weeks prior to his move-out (on 2/29/16) to ensure he would get back his security deposit. I made clear that our policy (and industry standard policy) is that the walkthrough would not happen until after the tenant has moved all possessions out of the property and handed over possession. I informed him that any walk though prior to move-out would in no way negate the need for a second inspection, but he continued to push for this walk though and guarantee. I did not comply with his request.On 1/24/16 (9 days after not renewing lease and over 1 month prior to move out), tenant was sent a comprehensive "move out" list (attached) with things to address and (reasonable) costs if unaddressed. Included was $25 for each damaged set of blinds (which covered cost of blinds and labor for travel to site, time to go purchase blinds, time to install, time to dispose), $50 to clean stove/oven, and $30/hr. for additional services like handyman issues to cover broken items.Complaint states property was in "as good if not better condition" when they left than when they moved in. Considering that the entire property had just been completely renovated this is not possible. The property was in good condition, but these issues were found after tenant move out:1) At least 3 blinds not functional. Two in front bedroom, 1 in back bedroom. Only passed cost of 2 to tenant. It was interesting to note, that at turnover all blinds completely were rolled up - probably an attempt to hide broken ones.2) Toilet paper holder hanging out of the wall. This is not wear and tear (as stated in complaint) and required a handyman, not just "a cheap part". We did not pass full cost to tenant, as explained below.3) Inside of oven was not cleaned. (This was not passed to tenant - my wife cleaned it).4) Not informed of broken front door lock. Landlord responsibility to fix, but tenant has responsibility to inform (per lease). New tenant discovered and were locked out of property. Had to call emergency locksmith, which cost $40 more than standard call. Plus my time. (We did not pass this on to this tenant)5) Cost of documentation, notary and time to rewrite lease at request of tenant. This was to put his wife on lease so she could gain citizenship. (We graciously did not pass cost on to tenant)By guidelines, we could have charged $200-300 total. $75-100 for blinds, $50 for oven, $60+ for toilet paper holder (waiting for final bill from handyman to address damaged toilet paper holder, but it needed to be reanchored to the wall, likely 2+ hours labor at $30/hr. plus materials), $40 for emergency locksmith vs standard appointment (plus my time), and $25 or (much) more for documentation and notary for new lease. Somehow, this tenant thinks (other peoples) labor is free.It is very disappointing how petty this complaint is. As an independent landlord, we have never had a complaint and have numerous referrals for our properties. We take pride in doing the right thing. Sadly, this teaches me that there is not pleasing people. George S[redacted]Stathis Holdings