StCharles Toyota

Complaint: [redacted] I am rejecting this response because: There was not a safety issue that was taken care of by any meansAfter inspection, I was told that based on a year rule from when the vehicle was purchased, I could pay $now to have this "safety issue corrected"My vehicle is a Toyota that was purchased on your lot and bought in Based on the time frame of purchase from what I was told was the reason by recall is now an additional purchase would lead me to believe this could have been avoided if the issue was more understood before I was told by multiple staff personal that it would be covered Sincerely, [redacted]

Initial Business Response / [redacted] (1000, 5, 2014/10/03) */ Customer came into dealership on 10/03/and the scratches described on vehicle have been taken care of