Ste Genevieve County Memorial Hospital

Initial Business Response /* (1000, 7, 2015/11/09) */
SGCMH employees have spoken in length with *** who says he did not receive statements from us, but we have documentation statements and correspondence were sent to his correct address
Points to add in our response:
1.Our patient accounts
department reached out to *** multiple times in attempt to get payment
2.Patient accounts followed our consistent policy when processing financial assistance/ charity care application
3.Patient accounts followed our consistent policy when processing ***'s account for collections
4.Patient accounts and Customer Grievance Department has contacted *** and discussed this concern over the phone in October of
5.*** was contacted in a timely manner when he reached out to our hospital following his Revdex.com complaint being filed
6.Payment plan options were offered to ***