Company states: This consumer asked us to clean rooms which we didHe then asked us to do add on services which we cleaned as wellThis was the price that was agreed upon and we have the agreement from the consumer to support that
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meThe bottom line is, I agreed to the serviceThat still doesn't make their advertising acceptableBut it is what it isBuyer bewareLesson learnedThanks for your assistance.*** ***
I am rejecting this response because: That is not what happened, he never told me that some of the dark spots were not going to be removedHe was the one who told me that his machine was broken and he had to be out of commission for two weeks because he had to take it to Sacramento for repairI wanted a Friday late after pm appointment for him to come back and finish the job or a Saturday, my day off. He told me that he was busy, I ended up making a tentative appointment for June the at am but it didn’t work because I was going to be at workI work Monday though Friday and I told him that the only day that will work will be again either Friday after pm or SaturdayHe told me his schedule was too busyso I told him how about next Month in July or even August he said no I don't know my scheduleso I told him call me please so we can schedule for July or August he said no I am busyI said how can you be busy when July and August is not here jetHe refused to schedule the appointment and that is when I told him I was going to report him to the Revdex.com he said go ahead, If you guys can take the time and read all of the reviews that this guy has on *** you will see many other customers complaining of how bad of a job he did and how he didn’t want to re do the job again unless he collected additional moneyAll I have asked for from *** was to have him re-clean the problem areasI did not dispute what he charged for his services, nor have I asked for a refundAll I have asked of him was to have him return and re do some areas that I am not satisfied with
Here on the mentioned statement are completely inaccurate. This customer was advised prior me start working in regards to tile cleaning. She was told prior that some areas of tile it may not clean and she wad ok and aggred on to start the job. I had booked the appointment with this customer 3 times...
to go ahead and re-clean the entire tile, but she kept changing the booked appointment 3 times due to varies reason, because she was going on vacation and other reason were she was working Monday through Friday. So, in conclusion I wanted to go back and re-clean the tile. She kept changing the booked appointment on me.
Company states: This consumer asked us to clean 4 rooms which we did. He then asked us to do add on services which we cleaned as well. This was the price that was agreed upon and we have the agreement from the consumer to support that.
I am rejecting this response because:RD Steamers falsely advertised their service. Their advertising on their website and on top of their cleaning van clearly states that they do 4 rooms plus a hallway for $99. They cleaned 3 rooms and a stairway. This is the equivalent, if not less, of their advertised offer. Charging $180 was simply price gouging. When asked to provide proof of an agreement, they did not respond. I could and probably should file a dispute with Capital One credit card, who said they would be happy to assist. But I was the foolish one who let them go ahead with their scamming. Lesson learned.
Hi [redacted] . I m sending you a copy of the agreement. Costumer had told you that we cleaned for him 4 rooms, but as it states on the contract we cleaned 3 rooms plus staircase.
I am rejecting this response because[redacted], the ball is now in your court. I had assumed that the RevDex.com would help to facilitate a meeting of the minds in
resolving this simple dispute. So far, the only thing that the RevDex.com has done is to serve the role of spectator in a he said,
she said [redacted] Olympics. Therefore, I await a response from the
Bureau as to what steps, if any, the Revdex.com proposes that the parties in
dispute use to settle this matter.
Company states: This consumer asked us to clean rooms which we didHe then asked us to do add on services which we cleaned as wellThis was the price that was agreed upon and we have the agreement from the consumer to support that
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meThe bottom line is, I agreed to the serviceThat still doesn't make their advertising acceptableBut it is what it isBuyer bewareLesson learnedThanks for your assistance.*** ***
I am rejecting this response because: That is not what happened, he never told me that some of the dark spots were not going to be removedHe was the one who told me that his machine was broken and he had to be out of commission for two weeks because he had to take it to Sacramento for repairI wanted a Friday late after pm appointment for him to come back and finish the job or a Saturday, my day off. He told me that he was busy, I ended up making a tentative appointment for June the at am but it didn’t work because I was going to be at workI work Monday though Friday and I told him that the only day that will work will be again either Friday after pm or SaturdayHe told me his schedule was too busyso I told him how about next Month in July or even August he said no I don't know my scheduleso I told him call me please so we can schedule for July or August he said no I am busyI said how can you be busy when July and August is not here jetHe refused to schedule the appointment and that is when I told him I was going to report him to the Revdex.com he said go ahead, If you guys can take the time and read all of the reviews that this guy has on *** you will see many other customers complaining of how bad of a job he did and how he didn’t want to re do the job again unless he collected additional moneyAll I have asked for from *** was to have him re-clean the problem areasI did not dispute what he charged for his services, nor have I asked for a refundAll I have asked of him was to have him return and re do some areas that I am not satisfied with
Here on the mentioned statement are completely inaccurate. This customer was advised prior me start working in regards to tile cleaning. She was told prior that some areas of tile it may not clean and she wad ok and aggred on to start the job. I had booked the appointment with this customer 3 times...
to go ahead and re-clean the entire tile, but she kept changing the booked appointment 3 times due to varies reason, because she was going on vacation and other reason were she was working Monday through Friday. So, in conclusion I wanted to go back and re-clean the tile. She kept changing the booked appointment on me.
Company states: This consumer asked us to clean 4 rooms which we did. He then asked us to do add on services which we cleaned as well. This was the price that was agreed upon and we have the agreement from the consumer to support that.
I am rejecting this response because:RD Steamers falsely advertised their service. Their advertising on their website and on top of their cleaning van clearly states that they do 4 rooms plus a hallway for $99. They cleaned 3 rooms and a stairway. This is the equivalent, if not less, of their advertised offer. Charging $180 was simply price gouging. When asked to provide proof of an agreement, they did not respond. I could and probably should file a dispute with Capital One credit card, who said they would be happy to assist. But I was the foolish one who let them go ahead with their scamming. Lesson learned.
Hi [redacted] . I m sending you a copy of the agreement. Costumer had told you that we cleaned for him 4 rooms, but as it states on the contract we cleaned 3 rooms plus staircase.
I am rejecting this response because[redacted], the ball is now in your court. I had assumed that the RevDex.com would help to facilitate a meeting of the minds in
resolving this simple dispute. So far, the only thing that the RevDex.com has done is to serve the role of spectator in a he said,
she said [redacted] Olympics. Therefore, I await a response from the
Bureau as to what steps, if any, the Revdex.com proposes that the parties in
dispute use to settle this matter.
No Future services will be provided nor refund.