Complaint: [redacted] I am rejecting this response because:A professional Does NOT use excuses of why they did not do their job properly or take the time to clarify any issuesAn honest business does NOT attempt to hold a customer responsible for their screw-upObviously they have not used their website to see if it functions properly and allows proper product selectionIf it worked I'd not need to send a pictureYou do NOT complain that a customer protects himself from a perceived dishonest vendor by contacting a cc company to watch over the transaction and make sure fraudulent charges on the credit cardYou have a means to facilitate prepaid return of material if it is incorrect or defective.I DO NOT want the items sent, and am more than willing to return themAll I need is a UPS prepaid number to send it backIf this had gone better I would simply send them back, but after the vendors comments and attitude, they will need to provide a means to pay for the return shippingThis could have gone much better if the vendor was initially more accomodating I have found the needed product elsewhere so the [redacted] stuff will sit until they decide to provide a means to return Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:A professional Does NOT use excuses of why they did not do their job properly or take the time to clarify any issuesAn honest business does NOT attempt to hold a customer responsible for their screw-upObviously they have not used their website to see if it functions properly and allows proper product selectionIf it worked I'd not need to send a pictureYou do NOT complain that a customer protects himself from a perceived dishonest vendor by contacting a cc company to watch over the transaction and make sure fraudulent charges on the credit cardYou have a means to facilitate prepaid return of material if it is incorrect or defective.I DO NOT want the items sent, and am more than willing to return themAll I need is a UPS prepaid number to send it backIf this had gone better I would simply send them back, but after the vendors comments and attitude, they will need to provide a means to pay for the return shippingThis could have gone much better if the vendor was initially more accomodating I have found the needed product elsewhere so the [redacted] stuff will sit until they decide to provide a means to return Regards, [redacted] ***