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Step N Stone Building Concepts

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Step N Stone Building Concepts Reviews (1)

I would like to file a complaint about the company of Step N Stone Building Construction Inc. This company is a dishonest company based on how they conducted business with me.I had an agreement with [redacted] ( Mr. [redacted]-owner of Step N Stone Building Construction Inc. ) on April 2014.The Scope of work: Add support to existing concrete wall and structure above Install footing and block wall under existing concrete cellar wall under front addition Cut out 2 window openings in existing concrete wall + cut top of doorinstall 2 windows supplied by others add 2 lightsTotally amount: $4000.00I paid [redacted] $1000 cash on April 2014 to start the work.I paid [redacted] $1000 cash on May 2014 after add support to existing concrete wall and structure above. I paid [redacted] $1000 cash on September 2014 after he finished install footing and block wall under existing concrete cellar wall under front addition. On August 8, 2014, I text him with picture due to temporary water tube next to the water meter keep leaking. On September 4, 2014, I text him a sink hole outside the house. Sadly, no respond at all. Finally, after almost a month later, [redacted] text me back with Fax number with [redacted] Plumbing XXX-XXX-XXXX on September 5, 2014. After almost a month, [redacted] showed up and told me, "We can't do the basement windows because the law is not allowed and $500 for the basement concrete floor is too cheap". I cannot believe that Step N Stone Building Construction Inc. is a Revdex.com member. On September 30, 2014, [redacted] wrote "1400 with Floor no Window or Door, 700 without Floor or windows/door". After that, he walked away and never come back for the rest of the work.Of course, my family and I did not accept that kind of last minute ridiculous dishonest change.Meanwhile, I talked Mr. [redacted] building inspector at Building Department, Shrewsbury Town Hall. Inspector told me as long as there is a cellar basement door from the basement to outside, installing windows is not a problem with a permit. Meanwhile, I noticed that they did not put "install windows" on the building permit. As a consumer/customer, that is cheating.Then, I had to hire a private contractor to finish the basement floor, basement windows and cut top of door. [redacted] refused to finish the basement concrete floor with $500, Cut out the 2 window openings in the existing concrete wall or cut top of door based on the contract. In 2015, [redacted] text me, "When I paid [redacted] $700 by check on 3/23/15 because my family does not want to deal with him even though his company did not finish the job based on the contract.On April 2015, [redacted] sent me an email with a plumbing invoice of $898.56. He told me the plumbing cost $800 after the plumbing company finished the plumbing work in 2014. Initially, he told me the cost would be $800, his excuse is "around 800" when he showed me the bill. I do know the difference between 800 and around 800. That is cheating again in one project.I mailed a check 898.56 on the name of Step N Stone Building Construction Inc. on 4/10/15.On 4/13/15, [redacted] text me with note " The check is made out to me company, deal was for cash, you need to write check to me, I will destroy this one and send me another check or I can come by."4/17/15, [redacted] wrote me, "Are you going to send a new check or I will come over and pick up the cash.On 4/21/15, I cancelled the check $898.56 [redacted] and his company did the add 2 lights, Add support to existing concrete wall and structure above, Install footing and block wall under existing concrete cellar wall under front addition.However, [redacted] and his company DID NOT do Cut out 2 window openings in existing concrete wall + cut top of doorDesired SettlementRefundBusiness Response I was unaware of any issues until I received this email. He never once expressed any dissatisfaction with anything, he even wanted me to do some work upstairs, so I am so blindsided by this complaint.The were several conversations changing the details of the agreement, some were written and others were verbal. I am not going to bad mouth or say anything derogatory towards him, He never said there was an issue. He was to do some things and I was to do others, I went to the home and checked the temp water pipe, he was not there and my not have known, it was tighten up. He had someone else dig and he was told if they decided not to dig outside that the dirt would settle, I was required to do additional digging when I arrive to do the footings as the other guy did not dig out enough, which is the addition cost.He said he was all set to do the floor and the windows because he could get it done cheaper, so I agreed. So $4000 was discounted #300 for not doing windows and door. So I paid the $898.56 for the electrician, so he was discounted a total of $1198.56 You requested a discount and I gave you one. $4000 +$ 898 Plumbing cost $4898 was total-$1198 reduced #3700 paid in fullAnd I apologized for how you feel. I am sorry things turned out the way they did.

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Description: Contractors-General, Windows-Repairing, Windows - Installation & Service, Construction & Remodeling Services, Siding Contractors, Contractors - Framing, Home Improvements- Additions, Commercial & Residential Renovations, Drywall Contractors, Chimney Build

Address: 99 Leland Dr, Charlton, Massachusetts, United States, 01507-6653

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