Stephen AStickney & Sons Mason Contractor

Glenda [redacted] SLake St Aurora, IL [email protected] [email protected] January 21, Revdex.com of Chicago & Northern Illinois NWabash Ave #Chicago, IL Case # Dear Revdex.com of Chicago & Northern Illinois: The [redacted] Mr [redacted] purchased is nearly a year old vehicle and was owned and driven on salt treated roads The rust found on his truck is cosmetic in nature and does not pose a safety concern It is typical of vehicles in Illinois to develop rust as is the case of Mr [redacted] Daniel [redacted] did not tell Mr [redacted] “there is no reason to inspect this [redacted] because it is a very beautiful truck the cleanest [redacted] around” Mr [redacted] was sitting in our office ready to sign paperwork when Daniel [redacted] took him to the truck to inspect it and test drive it, Mr [redacted] declined to test drive or inspect the truck Mr [redacted] concerns about rust could have been addressed by inspecting the vehicle prior to purchase as is routine by customers purchasing a nearly year old truck The [redacted] Mr [redacted] purchased is in fact a very nice truck for a nearly year old truck and any cosmetic rust is to be expected Daniel [redacted] mentioned to Mr [redacted] that it was one of the cleanest [redacted] s he had seen as most pitrucks are used for work and are typically dented, scratched and with very soiled interiors The [redacted] Mr [redacted] purchased was safety inspected, serviced, detailed and [redacted] Certified by The Car Store Auto Corp The Car Store Auto Corp prides in giving customers as much information regarding their purchase as is available by providing [redacted] Vehicle History Reports and allowing test drives and inspections Mr [redacted] was not only given the opportunity but encouraged to inspect and test drive the [redacted] The Car Store Auto Corp does not offer a rust perforation warranties and neither Daniel [redacted] or The Car Store Auto Corp make any statements that would indicate there was no rust on the truck The Car Store Auto Corp made a reasonable offer to extend their wholesale discount to Mr [redacted] at a recognized and established area body shop with over years of experience The Car Store Auto Corp does not have any offer to extend to Mr [redacted] at this time