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Stephens Automotive Transport

7 Canal St, Medford, Massachusetts, United States, 02155-3621

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DO NOT USE STEPHENS TOWING!!! If you're in need of towing in the Medford, Everett, Malden area, use *** TOWING!!! *** were so polite, compassionate efficient and inexpensive.
I was forced to use Stephens towing and these horrible people were rude beyond belief, in fact they bullied and threatened me. They are also archaic. I did not have my credit card on me but have memorized the numbers and info and had all my details in my ***. They refused to write down my credit card details and insisted I had to either give them my phone, which was the only means of being in touch with my husband to plan how I'm getting home etc., or they would tow my car to their store and not where I wanted to be towed with an extra charge. I asked how am I supposed to be in touch with my husband and organize what I'm going to do if they take my phone and their response was "USE A PAY PHONE". Hey, Stephens Automotive Transport, it's 2019, pay phones don't exist anymore, and have you heard, you can buy anything over the phone and internet by just entering your credit card numbers. These guys were the worst experience in every way. They took my phone. I had to stand in front of my car to stop them towing it to their shop with an extra charge. THE WORST!!!!!

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Address: 7 Canal St, Medford, Massachusetts, United States, 02155-3621

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