Sterling Builders

This place is nasty DO NOT EVEN CONSIDER PUTTING YOUR LOVED ONES IN THIS PLACE The nursing staff is really sweet & considerate (except for a few) They were very attentive to my loved one They try very hard for what they have to work with However, this nursing home is an old motel probably from the 50's and it looks like it The smell of urine & feces is over powering when you walk in It's very dirty The bathrooms have a small sink and toilet The bathrooms aren't even handicap accessibleThe showers & tubs have been boarded up so they can no longer be used When we moved my sister out and moved her furniture there were bugs & dirt where her furniture had be placed We saw mice in the room so they put mouse traps out Not very healthy!! I understand from the Hospice Nurses that this is the only nursing home accepts Veteran's insurance Our veterans should be placed in a better place than this It's deplorable So glad she is no longer in the place

I purchased a leather sectional sofa from Greatfurnituredeal.comThe item arrived in November One month later, my year old daughter cut her hand on large furniture staples sticking out of a piece of wood in the center seat portion of the wedge of the sectionalThis is when I noticed two pieces of wood in the frame not connected at all, with one large piece of wood trying to poke through the back of the wedge sectionThe large staples sticking out were the cause of my daughter's cut on her handWe purchased an extended year warranty with our sectionalSo I immediately contacted Greatfurnituredeal.com by phone and was told to call the manufacturer of the sectional, Southern MotionI then contacted Southern Motion who told me it was an issure for Greatfurnituredeal to handle I called Greatfurnituredeal back and told them that someone needed to handle this situation before someone else in our household gets cutI was told to email pictures of the problemI did that

Before I make purchase , I already compare server company, great furniture deal, offer me , I can received my sofa about weeks, because I don't want to be waiting for 4month to get my purchased.after almost a month , I am double check my order, they told me my order gonna finished custom 2more month and will be ready for deliveryI am called customer service, supervisor KATY, was rude, she told me costum order can not be cancel, I told to her the reason I am order from your company, because I chatted with JAKE, he to me usually take 12week, but they have one in the stock, they can shipped to me once I am place order, it only took weeksAfter I am placed order I am double confirm delivery time, it's weeks Then KATYsaid she gonna reviewed the chatted ,after few minutes, she said yes , they do said weeks, but I didn't placed order same day, and she can not found the chatted after I was place order? Then I am request to speak to manager or someone had higher positions than Ka

We purchased a set of sectional in November from Great furniture dealcom (https://greatfurnituredeal.com) for $It took the company months to deliver our sectional and we found a big rip on the back of wedge right after they opened the boxWe refused the first delivery and waited another month for them to deliver the second time, while we found an opening on the chaise, a big rip on the back of the chaise and many other damages right after they opened the boxWe were so frustrated and wanted to return so we called right away when the delivery folks were still presentingThe representative from the company indicated we could not return because the sectional was customized (we just tell them the color we want but changed nothing), and persuaded us to keep the sectional, and the representative said they would do an exchange within two weeksLater when I called, they changed the idea and stated they would find someone to come repairThen the nightmare started as we calle

I ordered a couch online I even called to make sure that I was ordering the proper item went over everything with them and they still sent me the wrong item I've been going back-and-forth with Katy Who keeps trying to justify the order I sent her a photo after I had placed the item in The checkout cart used to be that I am getting the runaround so that they don't have to replace the item this place is a scam I don't know who is running it but I am goin used to be that I am getting the runaround so that they don't have to replace the item this place is a scam they do not ship what you order as they have the same item number for different couches.I ordered the gray couch White I got was a brown couch even a different style now I'm waiting to hear from them.I'm pretty sure they're not going to do a thing I'm going to have to report them to American ExpressI am also going to tfile Internet fraud as this is not the first time they've done this to someone

I purchased a leather sectional sofa from Greatfurnituredeal.comThe item arrived in November One month later, my year old daughter cut her hand on large furniture staples sticking out of a piece of wood in the center seat portion of the wedge of the sectionalThis is when I noticed two pieces of wood in the frame not connected at all, with one large piece of wood trying to poke through the back of the wedge sectionThe large staples sticking out were the cause of my daughter's cut on her handWe purchased an extended year warranty with our sectionalSo I immediately contacted Greatfurnituredeal.com by phone and was told to call the manufacturer of the sectional, Southern MotionI then contacted Southern Motion who told me it was an issure for Greatfurnituredeal to handle
I called Greatfurnituredeal back and told them that someone needed to handle this situation before someone else in our household gets cutI was told to email pictures of the problemI did that

I bought an ottoman on August 25, The ottoman they pictured and described is not the one I ordered It also arrived scuffed I have let them know several times that the ottoman sent was wrong AND damaged I have sent pictures and talked to them and emailed Katy A*** and Ray are the ones I've talked to Ray laughed at me yesterday on the phone several times I did a chargeback with my credit card company and thought they would have come to pick the ottoman up I don't know how to return it to them They sent me the wrong item and want me to pay $shipping to me, $shipping back to them, and a restocking fee of $

I paid $2,for a full furniture set that was delivered with one defective pieceThe love seat has two reclinersOne recliner opens and one does notThe one that does not open makes extremely loud creaking noisesThey asked me to send a videoI didThey offered to have a furniture repair company come and only pay half of the repair cost instead of paying the full cost for repair
They hired a dishonest delivery company to deliver my furnitureThe delivery driver check marked all of the boxes stating that the furniture was not damaged (which it wasn't damaged, it was defective) and then told my husband to sign itThe delivery driver and his assistant brought the furniture set into my home upon my husband offering payment to them to do soThe front entryway door frame was damaged by one of the delivery crew as he lost his grip on the furniture
Great Furniture Deals.com now states that the furniture was damaged instead of defective because I told them about the damage to

The worst experience everWe purchase a closetWe waited more then a month for delivery, although we were told it was stock itemThe furniture was delivered damaged and not at the time that was scheduledSo we had no chance to sign for delivery When we contacted greatfurniture deals, they did not give us much optionsIt was their way or high wayWe could return the closet that we bought for $and get $money back!!!! Sounds radiculars! Or they offered the repair survises, but they could not guarantee it would be restored to the brand new conditionThey told us that they could not take it back - it would cost them to loose moneyrealy? And we are not loosing money when we payed for new closet, but got the one with damaged cornersAnd it is white high gloss finishThey told us that it would cost them more when $to send the repair furniture service and they agreed to discount $75.00:)We have tested them and we sent an e-mail asking to give us $back and we would keep the dammadge unit as isAccording to them - this is that it would cost themBut we got negative response with offer of $offWe do not care about the discount, we care about quality and this is what we payed for in the first placewe wish we would never made this purchaseAs of today, we have dammadge unit that would probably would never cost more then $and no resolutionPlease do not buy from this company!!!!

This place is nasty DO NOT EVEN CONSIDER PUTTING YOUR LOVED ONES IN THIS PLACE The nursing staff is really sweet & considerate (except for a few) They were very attentive to my loved one They try very hard for what they have to work with
However, this nursing home is an old motel probably from the 50's and it looks like it The smell of urine & feces is over powering when you walk in It's very dirty The bathrooms have a small sink and toilet The bathrooms aren't even handicap accessibleThe showers & tubs have been boarded up so they can no longer be used
When we moved my sister out and moved her furniture there were bugs & dirt where her furniture had be placed We saw mice in the room so they put mouse traps out Not very healthy!!
I understand from the Hospice Nurses that this is the only nursing home accepts Veteran's insurance Our veterans should be placed in a better place than this It's deplorable
So glad she is no longer in the place

Before I make purchase , I already compare server company, great furniture deal, offer me , I can received my sofa about weeks, because I don't want to be waiting for 4month to get my purchased.after almost a month , I am double check my order, they told me my order gonna finished custom 2more month and will be ready for deliveryI am called customer service, supervisor KATY, was rude, she told me costum order can not be cancel, I told to her the reason I am order from your company, because I chatted with JAKE, he to me usually take 12week, but they have one in the stock, they can shipped to me once I am place order, it only took weeksAfter I am placed order I am double confirm delivery time, it's weeks Then KATYsaid she gonna reviewed the chatted ,after few minutes, she said yes , they do said weeks, but I didn't placed order same day, and she can not found the chatted after I was place order? Then I am request to speak to manager or someone had higher positions than Ka

We ordered a living room set on October The website claimed the st was "in stock, yet it took weeks for our (not custom, "in stock") order to be deliveredWhen I called to inquire, I was informed that it was a custom set (it wasn't) and that's why it was taking so longThe deliveryman have us a delivery date then had to change itWhen he finally arrived on Nov 19, the deliveryman was in a huge hurry and told us he was running behindWe inspected the packaging and there was no damage, so we signed a statement to that effectHowever, less than minutes after he left, we removed the sofa from the packaging and found significant damage to the sofa, which makes it unusableWe immediately called Barbara who instructed us to send photosWe did, and she said the was nothing they could do because we indicated the was no damage to the packagingShe finally offered us a $settlement in a sofa we paid over $forThe entire set cost $3,