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Sterling Emerg Svcs of the SE

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Sterling Emerg Svcs of the SE Reviews (7)

Journey was seent at Mercy San Juan Hospital on 11-15-At the time of service patient did not present insuranceOn 12-28-we received Blue Cross GMCP coverage informationThe account was billed to Blue Cross on 1-3-The account was paid by Blue Cross on 1-8-in the amount of $and we adjusted leaving the account at a zero balanceThe account has been a zero balance since 1-8-I have tried to call Destiny @ ###-###-#### on 4-23-and I have not heard back from herShe needs verify who the bill is fromWith a visit to an Emergency Room she would also receive a bill from the Emergency Room Physcians that treated her daughterI have nothing else to add to this account

I am rejecting this response because: I do not understand, it is true I am not a LAB patient, but this is the business and address that I have on my bill

After reviewing this account, this is what I have found Mr [redacted] was seen on 5-13- He had a Colonoscopy with polyps removal According to Mr [redacted] United Healthcare Policy he has a $co-pay for any Gastro procedures Patient needs to contact his insurance company if he is questioning regarding the $co-pay We will continue to bill him for this amount [redacted]

I am resubmitting the information relating to my claim [redacted] On 09/05/I sent you a letter filing a formal complaint against Pendric Capital/ Debt Recovery Solutions LLCAttached to the letter was my proof of coverage for the dates of service and a copy of the collection letter from [redacted] On April 29th, you sent me a letter requesting the same informationI am a little worried that you either did not read my paperwork, or have it lost it all togetherSo here I am sending it againPlease read the informationThis is all the information I have as the collection agency has not been cooperative in my efforts to resolve the issue and refuses to give me any other informationI appreciate your help in resolving this issue.Thank you, [redacted]

Patient does not have any services with out patient Lab

THIS IS NOT A LAB PATIENT

Mercy General Hospital contacted me late yesterday finally and is waiting for info I am waiting for from TandemI may still need your help if they don't respondThank you, [redacted] ***

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