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Sterling K-9 Grooming II

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Reviews Sterling K-9 Grooming II

Sterling K-9 Grooming II Reviews (6)

Business hates to have an unhappy customer, but the offer of $1,refund is fair and final

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]The room was completely gutted down to the frame and the bathtub was installedWe talked about making sure everything was level and plumbSome things are a matter of detail that reflect the quality of craftsmanship in the work of a professionalYou knew the materials being provided and what was not provided, any contractor figures in the cost of materials they need to get into their bid so the $ you spent on materials was paid for by me in the cost of your bidThe bathroom needs to be re- gutted and done over so I have to spend several thousand more dollars to fix the fruits of your labor so I can get the bathroom usableI shouldn't but I will settle for $ backI highly suggest you accept this final offer! I don't think I will sue but I will go to a whole lot of other places besides the Revdex.com, such as, Small business association, chamber of commerce, states Attorney Generals office, Facebook, twitter, and any other medium I can find in the tristate and Florida Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Business said he came in to a half-done project. Business was not to plumb the walls or do the framing. He did do some extras as a good business practise. Business bought $800. in materials. He does not have anyone to send to do repair work, so he can refund $1,500 since he has labor in the project.

Business hates to have an unhappy customer, but the offer of $1,500 refund is fair and final.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]The room was completely gutted down to the frame and the bathtub was installed. We talked about making sure everything was level and plumb. Some things are a matter of detail that reflect the quality of craftsmanship in the work of a professional. You knew the materials being provided and what was not provided, any contractor figures in the cost of materials they need to get into their bid so the $ 800.00 you spent on materials was paid for by me in the cost of your bid. The bathroom needs to be re- gutted and done over so I have to spend several thousand more dollars to fix the fruits of your labor so I can get the bathroom usable. I shouldn't but I will settle for $ 3000.00 back. I highly suggest you accept this final offer! I don't think I will sue but I will go to a whole lot of other places besides the Revdex.com, such as, Small business association, chamber of commerce, states Attorney Generals office, Facebook, twitter, and any other medium I can find in the tristate and Florida.  

Regards,
[redacted]

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