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Sterling Park Campground

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Sterling Park Campground Reviews (1)

Review: 1.Active duty soldier had orders to the Army reserve center Newport NAval station RI w a report date of 20 May XXXXX. My wife I flew to Ri to locate a RV park open year round to park our camper in as our residence while station at Newport RI. Sterling Campground was only 1 of 2 such parks3. 1 April 13 spoke w/ [redacted] co owner of park about making a deposit and if orders changed or revoked that the deposit would be refunded and she replied yes4. On or about 17 April 2013 While clearing Ft Hood TX I was held up and reffered to a medical Eval Board and orders to RI were revoked. Called [redacted] and asked for a refund due to this.5. She stated she could hold it for 30 days and call back following week.that she would "work" something out with us.6. Called back and she called to have some breathing problem and abruptly hung up and would not discuss the matter with me. Called the Credit card company and verified I had towait 30 days from date of request for refund.7. 18 May 2013 [redacted] goes on their website and adds a refund policy of no refund fopr special rates, previously there had been no such policy so they have made 590 bucks for 17 days and I never once pulled my camper in to their park8. Called back 20 May 2013 and [redacted] answered the phone and when asked to speak to [redacted] she lied and said she wasnt there. Asked if she could take a message and when I told her I needed to talk directly to [redacted] and knew that it was her on the phone she abruptly hung up again.9. Called CC company again and started a dispute with them and investigation is currently on going.10. currently just looking to get my money back

Desired Settlement: DesiredSettlementID: Refund

currently requesting a full refund since at this time they have made 590 dollars for doing nothing and my camper was never pulled to Conneticut much less on their campground. This is a utterly ripoff

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Description: Campgrounds & RV Parks

Address: 177 Gibson Hill Rd, Sterling, Connecticut, United States, 06377

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