Sterling

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Summit Air Industries, Inc25th AveN., Suite Plymouth, MN Phone 952-746- Toll-Free 877-946- Fax 952-232- May 2nd, Re: Revdex.com complaint submitted by [redacted] Daytime Phone: [redacted] E-mail: [redacted] @gmail.com To Whom it May Concern: My name is Melissa H [redacted] with Summit Air IndustriesWe are the FilterQueen service and warranty center assigned to assist and handle Ms [redacted] ’ needs regarding her FilterQueen products It came to our attention that Ms [redacted] had attempted to reach out to Health-Mor Industries, Incwhich is our supplier, instead of reaching out to us, her local service centerWe were unaware that she was having any sort of issue until we received notification of the customer complaint to your agency As soon as we received notice of her complaint I reached out to Ms [redacted] by phone and let her know that we will be scheduling our service technician to come to her home at no charge and address any all concerns she is currently having with her FilterQueen products I also informed Ms [redacted] that her machines are still under warranty so there will be no charge for any repairs needed and assured her that her machine will be in perfect working order Ms [redacted] was satisfied with this resolution and now has all of our contact information for any future needs she may haveIf there is any other information I can provide to you that would be helpful in this matter, please contact me directly at (952) 746-Thank youSincerely, Melissa H [redacted] Service Department Manager Summit Air Industries

Please direct this concern to the Independent FilterQueen Distributor:Country Aire TechnologiesSouth Tacoma Way, Suite E8Lakewood, WA [email protected]