In reference to complaint - [redacted] , I spoke with Mr [redacted] today 9/24/and explained to him that the warranty was a manufacturers warrantyI gave him the warranty number and explained that the home owner must order the failed product from the manufacturerI also told him when he receives it, in good faith, I would provide the labor to repair at no costThank you for your attention to this matter, Donald Rossi, President (Steubenville Construction Co.)
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedIt it so sad that I had to take this action when all Steubenville Construction had to do was give me the warrantyinformation when I called back in AprilI have called the window company and filled out all papersI hope this takes care of the problemThanking you in Advance Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. It it so sad that I had to take this action when all Steubenville Construction had to do was give me the warrantyinformation when I called back in April. I have called the window company and filled out all papers. I hope this takes care of the problem. Thanking you in Advance.
Regards,
[redacted]
In reference to complaint - [redacted], I spoke with Mr. [redacted] today 9/24/15 and explained to him that the warranty was a manufacturers warranty. I gave him the warranty number and explained that the home owner must order the failed product from the manufacturer. I also told him when he receives it,...
in good faith, I would provide the labor to repair at no cost. Thank you for your attention to this matter, Donald Rossi, President (Steubenville Construction Co.).
In reference to complaint - [redacted] , I spoke with Mr [redacted] today 9/24/and explained to him that the warranty was a manufacturers warrantyI gave him the warranty number and explained that the home owner must order the failed product from the manufacturerI also told him when he receives it, in good faith, I would provide the labor to repair at no costThank you for your attention to this matter, Donald Rossi, President (Steubenville Construction Co.)
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedIt it so sad that I had to take this action when all Steubenville Construction had to do was give me the warrantyinformation when I called back in AprilI have called the window company and filled out all papersI hope this takes care of the problemThanking you in Advance Regards, [redacted] ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved. It it so sad that I had to take this action when all Steubenville Construction had to do was give me the warrantyinformation when I called back in April. I have called the window company and filled out all papers. I hope this takes care of the problem. Thanking you in Advance.
Regards,
[redacted]
In reference to complaint - [redacted], I spoke with Mr. [redacted] today 9/24/15 and explained to him that the warranty was a manufacturers warranty. I gave him the warranty number and explained that the home owner must order the failed product from the manufacturer. I also told him when he receives it,...
in good faith, I would provide the labor to repair at no cost. Thank you for your attention to this matter, Donald Rossi, President (Steubenville Construction Co.).