Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I would accept the refund, of courseBut I don't like GNC's response because I didn't see any return money until Nov18--four days after I submitted the complain to Revdex.comAnyway, thanks for your help Regards, [redacted] ***
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer was given a 20% off and free shipping for a future purchase at GNC.com Customer Service has offered that during the interim, she has the number of the Customer Service representative if she needs to order anything in the futureLive Well GNC Legal Department Tell us why here
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer was credited the full amount on 2/07/ Live Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer will be received the refund 9/13/This refund was in the amount of $A confirmation was received that the refund was successful and sent to the customer’s credit cardWe would advise for you to contact the issuing bank and please provide them with the following confirmation number of the refund that was issuedLive Well GNC Legal Department Tell us why here
We are waiting for confirmation from Accounts Payable that the check we sent was cashed I see a check request was submitted for the $on 1/28/to this customer.Live Well,GNC Legal Department
Revdex.com: I I reject the company's response because it doesn't address the issue of me getting reimbursed for my $or of me getting the product I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Dear Revdex.com, We understand MrRodriguez's concerns about the length of time it took to respond The GNC Legal Department has one individual answering all Revdex.com claims Unfortunately, this person had a medical emergency and was out of the office We sincerely apologize for the hardship this caused MrRodriguez We appreciate him as a customer and as a person, and we hope that the relationship between him and our company can be repaired Live Well, GNC Legal Department
Dear Revdex.com, GNC prides itself in customer satisfaction and we are sorry to learn of the customers issues We have located the problem and found that the customers email address appears to be incomplete, and this could result in the customer not receiving his RL Our Customer Service Representative has reached out to the customer to try and arrange a return and a credit We are looking forward to the customers call to [redacted] Live Well, GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com However, the package is within the limited and showed a small delay in shipment It department the export facility and is in transit Live Well GNC Legal Department
Dear Revdex.com, Thank you for bringing this issue to our attention.These were the Gold Whey products that were canceled due to going into a deep backorderItems are back in stockI have contacted the customer and advised that we would honor the original pricing Thank you for your cooperation Live Well, GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC However, GNC Customer Service is not able to decipher the customer’s complaint GNC can help explain that it is company policy to have a customer sign two register receipts for any returns made in store To that end, GNC Customer Service has denied issuing a credit to Ms [redacted] until we can get a better description of her complaintLive Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by Mary Clare *** GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com However, the customer has been denied a credit based on the information provided by our CS departmentOur records indicate that there was not a purchase made by her on To that end, GNC Customer Service has denied issuing a credit to Ms***Live Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by Melissa *** GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com Our Customer Service team has tried to reach out to Ms***; however, they have not received an answer back We are unable to make the settlement of a refund without her speaking to one of the representatives We recommend she return their phone calls, and we will be more than happy to settle this matter And, we are working very closely with our IT department to fix our website, and hope to have it back running.Live Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] *** GNC Customer Service would like to extend its sincere apology or any dissatisfaction that MrWang may have been experienced while being a valued customer of GNC.com GNC’s Customer Service department will reach out to the customer, and we have arranged for a refund as a one-time appeasement Refund can be expected in 2-business days at which time MrWang will be notified via emailLive Well GNC Legal Department
A return credit was processed in the amount of $on 12/Shipping was credited on 12/in the amount of $Customer was credited manually in the amount of $on 12/which was the remaining balanceThis order was credited in full
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] I would accept the refund, of courseBut I don't like GNC's response because I didn't see any return money until Nov18--four days after I submitted the complain to Revdex.comAnyway, thanks for your help Regards, [redacted] ***
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer was given a 20% off and free shipping for a future purchase at GNC.com Customer Service has offered that during the interim, she has the number of the Customer Service representative if she needs to order anything in the futureLive Well GNC Legal Department Tell us why here
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer was credited the full amount on 2/07/ Live Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com The customer will be received the refund 9/13/This refund was in the amount of $A confirmation was received that the refund was successful and sent to the customer’s credit cardWe would advise for you to contact the issuing bank and please provide them with the following confirmation number of the refund that was issuedLive Well GNC Legal Department Tell us why here
We are waiting for confirmation from Accounts Payable that the check we sent was cashed I see a check request was submitted for the $on 1/28/to this customer.Live Well,GNC Legal Department
Revdex.com: I I reject the company's response because it doesn't address the issue of me getting reimbursed for my $or of me getting the product I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
Dear Revdex.com, We understand MrRodriguez's concerns about the length of time it took to respond The GNC Legal Department has one individual answering all Revdex.com claims Unfortunately, this person had a medical emergency and was out of the office We sincerely apologize for the hardship this caused MrRodriguez We appreciate him as a customer and as a person, and we hope that the relationship between him and our company can be repaired Live Well, GNC Legal Department
Dear Revdex.com, GNC prides itself in customer satisfaction and we are sorry to learn of the customers issues We have located the problem and found that the customers email address appears to be incomplete, and this could result in the customer not receiving his RL Our Customer Service Representative has reached out to the customer to try and arrange a return and a credit We are looking forward to the customers call to [redacted] Live Well, GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] GNC Customer Service would like to extend its sincere apology or any dissatisfaction that the customer may have been experienced while being a valued customer of GNC.com However, the package is within the limited and showed a small delay in shipment It department the export facility and is in transit Live Well GNC Legal Department
Dear Revdex.com, Thank you for bringing this issue to our attention.These were the Gold Whey products that were canceled due to going into a deep backorderItems are back in stockI have contacted the customer and advised that we would honor the original pricing Thank you for your cooperation Live Well, GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC However, GNC Customer Service is not able to decipher the customer’s complaint GNC can help explain that it is company policy to have a customer sign two register receipts for any returns made in store To that end, GNC Customer Service has denied issuing a credit to Ms [redacted] until we can get a better description of her complaintLive Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by Mary Clare *** GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com However, the customer has been denied a credit based on the information provided by our CS departmentOur records indicate that there was not a purchase made by her on To that end, GNC Customer Service has denied issuing a credit to Ms***Live Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by Melissa *** GNC Customer Service would like to extend its sincere apology to Ms [redacted] for any dissatisfaction that may have been experienced while being a valued customer of GNC.com Our Customer Service team has tried to reach out to Ms***; however, they have not received an answer back We are unable to make the settlement of a refund without her speaking to one of the representatives We recommend she return their phone calls, and we will be more than happy to settle this matter And, we are working very closely with our IT department to fix our website, and hope to have it back running.Live Well GNC Legal Department
General Nutrition Corporation (“GNC”) is in receipt of consumer complaint [redacted] filed with your agency by [redacted] *** GNC Customer Service would like to extend its sincere apology or any dissatisfaction that MrWang may have been experienced while being a valued customer of GNC.com GNC’s Customer Service department will reach out to the customer, and we have arranged for a refund as a one-time appeasement Refund can be expected in 2-business days at which time MrWang will be notified via emailLive Well GNC Legal Department
A return credit was processed in the amount of $on 12/Shipping was credited on 12/in the amount of $Customer was credited manually in the amount of $on 12/which was the remaining balanceThis order was credited in full