Due to the dispute and the failure to return the blinds this dispute was closed out in [redacted] Since the dispute was done with the credit card company and not [redacted] we have been prohibited from refunding the original form of paymentAfter many discussions with [redacted] we have decided to just issue a physical refund check which is being processed and you should receive in the next 5-business days Thanks [redacted]
The customer received a refund for the entire order. These are customer made blinds, we allowed the customer to return the blinds and receive the refund. We are sorry for the difficulties, and would be willing to assist the
customer in a new order and sell it at our cost. We can do nothing else for this order
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. But I must also respond to the note that they wrote about the product not being returnedI have asked them time and time again to provide me a paid shipping label so that I may return the merchandise to them and they have not done soI refuse to pay for shipping This mistake was not my fault but theirsI would be more than happy to return the merchandise if they send me a prepaid shipping label
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Even though the blinds were received as ordered we are willing to provide a full refund on this orderFor the refund to be processed we will need the blinds that were purchased to be returnedIf you can confirm when they are packaged back up and ready for pick up we will issue a call tag to have
the blinds picked up and returnedOnce they are returned we will issue a full refund for the money paid for this orderThe refund will consist of the following charges:
$- Paid via Pay Pal
$- Paid via Credit card ending in ***
Please contact our customer service once the blinds are ready for pick
Thanks
*** ***
The customer received a refund for the entire order. These are customer made blinds, we allowed the customer to return the blinds and receive the refund. We are sorry for the difficulties, and would be willing to assist the customer in a new order and sell it at our cost. We can do nothing else for this order
Due to the dispute and the failure to return the blinds this dispute was closed out in ***Since the dispute was done with the credit card company and not *** we have been prohibited from refunding the original form of paymentAfter many discussions with *** we have decided to just issue
a physical refund check which is being processed and you should receive in the next 5-business days
Thanks
*** ***
Due to the dispute and the failure to return the blinds this dispute was closed out in [redacted] Since the dispute was done with the credit card company and not [redacted] we have been prohibited from refunding the original form of paymentAfter many discussions with [redacted] we have decided to just issue a physical refund check which is being processed and you should receive in the next 5-business days Thanks [redacted]
We have spoken with the customer and are addressing the color of the wood blinds. Everything is being resolved with the customer
The customer received a refund for the entire order. These are customer made blinds, we allowed the customer to return the blinds and receive the refund. We are sorry for the difficulties, and would be willing to assist the
customer in a new order and sell it at our cost. We can do nothing else for this order
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. But I must also respond to the note that they wrote about the product not being returnedI have asked them time and time again to provide me a paid shipping label so that I may return the merchandise to them and they have not done soI refuse to pay for shipping This mistake was not my fault but theirsI would be more than happy to return the merchandise if they send me a prepaid shipping label
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
Even though the blinds were received as ordered we are willing to provide a full refund on this orderFor the refund to be processed we will need the blinds that were purchased to be returnedIf you can confirm when they are packaged back up and ready for pick up we will issue a call tag to have
the blinds picked up and returnedOnce they are returned we will issue a full refund for the money paid for this orderThe refund will consist of the following charges:
$- Paid via Pay Pal
$- Paid via Credit card ending in ***
Please contact our customer service once the blinds are ready for pick
Thanks
*** ***
The customer received a refund for the entire order. These are customer made blinds, we allowed the customer to return the blinds and receive the refund. We are sorry for the difficulties, and would be willing to assist the customer in a new order and sell it at our cost. We can do nothing else for this order
Due to the dispute and the failure to return the blinds this dispute was closed out in ***Since the dispute was done with the credit card company and not *** we have been prohibited from refunding the original form of paymentAfter many discussions with *** we have decided to just issue
a physical refund check which is being processed and you should receive in the next 5-business days
Thanks
*** ***
No, a refund has not been issued for the shipping charges