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Steven A Mills Plumbing

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Steven A Mills Plumbing Reviews (1)

Repairs scheduled with this company were not met. The company never returned calls to correct the repair mistake and complete job.The provider was scheduled to recognize the root cause of a leak possibly coming from upstairs near the tub or toilet. Unfortunately, the first time he came he accessed what could be wrong but was not successful. He wanted to perform some troubleshooting steps but needed to get to the fixtures behind the wall. He explained he would return another time. On the second visit he had access behind the upstairs bathrooms tub wall. Due to the tub being filled with debris he was not able to troubleshoot and would have to return a 3rd time however, before leaving he installed a bathroom fixture in our downstairs bathroom. He was paid a fee of $75.00 to install the fixture. Before, he left I checked to make sure the fixture was working properly. After he left, and maybe an 2 hrs had past I heard loud dripping coming from the bathroom were he had installed the fixture. Underneath the sink the faucet connector on the left side was dripping and as I touched it to maybe tighten it up, it got worse. As I barely touched the connector the water gushed out. In order to stop the water from coming out I had to cover it with my hand and then turn the main water valve off.After, I noticed the issue under the sink I contacted Steven A. Mills Plumbing that following Monday 9/28. I called both numbers on his card" [redacted] and [redacted] . I left two messages on [redacted] and called the other letting it ring but no one answered. I did this for at least several days from their opening time of M-F 830 am - 5 pm. No one answered my calls or called me back. Now, I am still waiting for someone to return my phone calls however I have given up which lead to publish a report of their poor performance. Due to their extremely poor service I will have to contact another plumber and explain to her/him the entire situation of what is going on./////Desired SettlementSince the installation of the fixture was poor and continued to leak and after several calls to rectify this we would like to be refunded back our $75.00 to install this./////

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Description: Plumbers

Address: 2258 W Roosevelt Blvd Ste B, Monroe, North Carolina, United States, 28110-3090


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