I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
I looked up Fencing Companies to get an estimate from eachSo called "Quality Fencing" was the last I calledW.Wtold me "I will give you the BEST price so you don't need any other estimates." I called the other two & told them not to come (Which was a BIG MISTAKE!)W.Wcame the next dayI showed the holes I needed fixed and the front & rear gates replaced so the Lady's little dogs wouldn't get outHe gave me an estimate of $which I thought was a little high but if he would do the work I asked it would be okayThen he called & said for $more he'd use vinyl fencing on the front gatesI agreed to thatThe next day it rained (& the ONLY DAY it did.) I called him the next day & of course he said he'd be there the next day (if it wasn't raining) so I drove from my house (near *** ***) to *** (miles) & waitedWasted my gas, wear & tear on my vehicle & my time, 5, THAT'S "FIVE" TIMES FOR A NO SHOW!!! (I'd say it"s maybe or miles from his house to ***) Then W.Wsaid he'd come that Friday same time, AGAIN, NO SHOW! I CALLED HIM againGot answering machineLeft several messages! He called back & said "be there Monday" and of course again NO SHOW!!! He called a few days later & gave excuses for the delays1st time "I Was out of town & didn't get in till late" 2nd "I had to attend a funeral" 3rd "my wife collapsed & had to take her to emergency room" etc.,etc.,etcWhen he DID actually show up he had to have $downCash ONLY no checks!! Then he needed a $or so to take "his crew" to lunch??? Anyway I gave him $Then he said "it'll be a charge of $more to straighten & plumb the front fence line! It' right here on the receipt (in his writing) "Strighten Front line & plumb Terminals" I don't know where (or if) he learned math but on my receipt I have in front of me he has $- $= $That is the $I wanted back!!! At first he agreedWhen he was at the ladies house working he said "if you go to *** & get some spray paint I'll paint that top rail on the right side of the houseI will reimburse you" Which he DID NOT!! (No EXTRA COST was discussed)!! Then after that later he came up with "what you call the extra $was for painting the fence"!!! ???? Question; If Quality Fencing is the ONLY name it's ever been how come all the names I gave you had the SAME ADDRESS and THE SAME PHONE NUMBER?? I don't know much else to say except if I anyone in the Valley needs any fence work done,"DON'T CALL QUALITY FENCING!!! YOU WILL BE RIPPED OF!"
Regards, *** ***
Complaint ID ***, It is with "VERY MUCH RELUCTANCE" that I will accept the $It must be in the form of a CASHIERS CHECK or MONEY ORDER made out to me! NO PERSONAL CHECKS will be accepted! I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
$was for painting the top rail You offered to buy the paint and I said you could deduct the cost from the final bill, but you did not.Before you paid, we asked if the job looked OK You stated you were completely satisfied, then you paid us in full As far as the other items you mentioned, we have already discussed them We have done everything you asked.If you're still not happy, take me to court
The name of this company is Quality Fencing only. Customer says that he was happy with the price of the job, then he started to put add ons to the job, which ups the price. He was also fine with the [redacted]es that we showed up due to weather situations.
As far as the $100.00 extra dollars,...
he decided that one of his add ons was to paint toprail on left side of his house. So, he got charged $100.00 dollars more.
The driveway had a deep drain for rain, which was not included in the job, and that's why the dogs keep getting out. We told him we would fix that job as well, but that would cost more.
We were told to fix holes in the right side of they fense, also in the back. He said that was all he needed done. There are no necessary refunds. This complaintive is the only that we have had.
[redacted], Quality Fencing
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
First: I DID NOT offer to buy any paint. You asked me to so you and "Your Crew" wouldn't have to stop working! You said you would reeimberse me, NOTHING WAS MENTIONED about deducting it from the total cost!!Second: At NO TIME did I say "I was COMPLETELY SATISFIED" To make it short, I asked you to do a job, (so the Ladies Dogs wouldn't get out) you DID NOT do the job, So YES!! I WILL SEE YOU IN COURT!!
Then if you make up all this fictitious BS you will be committing PERJURY!!
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
!"
I looked up Fencing Companies to get an estimate from eachSo called "Quality Fencing" was the last I calledW.Wtold me "I will give you the BEST price so you don't need any other estimates." I called the other two & told them not to come (Which was a BIG MISTAKE!)W.Wcame the next dayI showed the holes I needed fixed and the front & rear gates replaced so the Lady's little dogs wouldn't get outHe gave me an estimate of $which I thought was a little high but if he would do the work I asked it would be okayThen he called & said for $more he'd use vinyl fencing on the front gatesI agreed to thatThe next day it rained (& the ONLY DAY it did.) I called him the next day & of course he said he'd be there the next day (if it wasn't raining) so I drove from my house (near *** ***) to *** (miles) & waitedWasted my gas, wear & tear on my vehicle & my time, 5, THAT'S "FIVE" TIMES FOR A NO SHOW!!! (I'd say it"s maybe or miles from his house to ***) Then W.Wsaid he'd come that Friday same time, AGAIN, NO SHOW! I CALLED HIM againGot answering machineLeft several messages! He called back & said "be there Monday" and of course again NO SHOW!!! He called a few days later & gave excuses for the delays1st time "I Was out of town & didn't get in till late" 2nd "I had to attend a funeral" 3rd "my wife collapsed & had to take her to emergency room" etc.,etc.,etcWhen he DID actually show up he had to have $downCash ONLY no checks!! Then he needed a $or so to take "his crew" to lunch??? Anyway I gave him $Then he said "it'll be a charge of $more to straighten & plumb the front fence line! It' right here on the receipt (in his writing) "Strighten Front line & plumb Terminals" I don't know where (or if) he learned math but on my receipt I have in front of me he has $- $= $That is the $I wanted back!!! At first he agreedWhen he was at the ladies house working he said "if you go to *** & get some spray paint I'll paint that top rail on the right side of the houseI will reimburse you" Which he DID NOT!! (No EXTRA COST was discussed)!! Then after that later he came up with "what you call the extra $was for painting the fence"!!! ???? Question; If Quality Fencing is the ONLY name it's ever been how come all the names I gave you had the SAME ADDRESS and THE SAME PHONE NUMBER?? I don't know much else to say except if I anyone in the Valley needs any fence work done,"DON'T CALL QUALITY FENCING!!! YOU WILL BE RIPPED OF
Regards, *** ***
Complaint ID ***, It is with "VERY MUCH RELUCTANCE" that I will accept the $It must be in the form of a CASHIERS CHECK or MONEY ORDER made out to me! NO PERSONAL CHECKS will be accepted! I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
$was for painting the top rail You offered to buy the paint and I said you could deduct the cost from the final bill, but you did not.Before you paid, we asked if the job looked OK You stated you were completely satisfied, then you paid us in full As far as the other items you mentioned, we have already discussed them We have done everything you asked.If you're still not happy, take me to court
The name of this company is Quality Fencing only. Customer says that he was happy with the price of the job, then he started to put add ons to the job, which ups the price. He was also fine with the [redacted]es that we showed up due to weather situations.
As far as the $100.00 extra dollars,...
he decided that one of his add ons was to paint toprail on left side of his house. So, he got charged $100.00 dollars more.
The driveway had a deep drain for rain, which was not included in the job, and that's why the dogs keep getting out. We told him we would fix that job as well, but that would cost more.
We were told to fix holes in the right side of they fense, also in the back. He said that was all he needed done. There are no necessary refunds. This complaintive is the only that we have had.
[redacted], Quality Fencing
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
First: I DID NOT offer to buy any paint. You asked me to so you and "Your Crew" wouldn't have to stop working! You said you would reeimberse me, NOTHING WAS MENTIONED about deducting it from the total cost!!Second: At NO TIME did I say "I was COMPLETELY SATISFIED" To make it short, I asked you to do a job, (so the Ladies Dogs wouldn't get out) you DID NOT do the job, So YES!! I WILL SEE YOU IN COURT!!
Then if you make up all this fictitious BS you will be committing PERJURY!!
Regards,
[redacted]
We are sorry for the misunderstanding, therefore we will mail you a refund check for $100.