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Steve's Auto Repair

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Steve's Auto Repair Reviews (1)

Cause more damage to the vehicle and refused to fix the problemMy Vehicle had a radiator leak so I took it to Steve auto. Steve fix the radiator and I picked up the vehicle. The vehicle now had a weird kick to when it switched to second gear. About a 2 weeks later the vehicle will no long go in to second gear had it towed to another shop in garner who told me that when the radiator had been fixed the transmission fluid had been drained and never replaced causing $2300Desired SettlementMy Vehicle had a radiator leak so I took it to Steve auto. Steve fix the radiator and I picked up the vehicle. The vehicle now had a weird kick to when it switched to second gear. About a 2 weeks later the vehicle will no long go in to second gear had it towed to another shop in garner who told me that when the radiator had been fixed the transmission fluid had been drained and never replaced causing $2300 in damages. Steve claimed he had done nothing wrong and was un willing to fix the issue.Business Response /[redacted]/Contact Name and Title: [redacted] ownerContact Phone: XXX XXX XXXXContact Email: [redacted]@aol.comDear Ms. Smith: [redacted] brought a 13 yr old Ford Taurus with a leaking heater hose. I made a good repair which did not involve the radiator or the transmission. We topped off the antifreeze into the overflow tank and changed the oil. When he called me several weeks later about the transmission problem I assured him we worked no where near the radiator or the transmission. If you would like a copy of the invoice it can be provided. Respectfully, [redacted] of Steve's Auto Repair Consumer Response /[redacted]/The actions of this mechanic cost me $1500 if he is unwilling to propose a compromise on the issue then myself and four more of his prior clients will no longer do business with steves auto. The issue starting right after picking up the vehicle from Steves auto and the changing story from first "we fill up theTransmission fluid" to "we never touched the transmission" is enough to have lost the trust of myself and several others. This issue cost myself alot of money I didn't want to lose and I can not risk more costly mistakes in the future.Final Business Response /[redacted]/see scanned

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Description: Auto Repair Services, Brake Shops, Auto Repair - Maintenance, Auto Repair - Tune-Up, Car Diagnosis Shops

Address: 10 Springbrook Rd, Westerly, Rhode Island, United States, 02891-1018

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