Sign in

Steve's Home Services LLC

Sharing is caring! Have something to share about Steve's Home Services LLC? Use RevDex to write a review
Reviews Steve's Home Services LLC

Steve's Home Services LLC Reviews (3)

Complaint: [redacted]
I am rejecting this response because:I have paid this company $783.36 on 8/08/16.  The charges are $587.52.  Find attached the original work order submitted by Richard Boas the representative sent to my home on 8/4/16 by Steve's Home Services.  1. Mr. B[redacted] included in the work order to move the deck furniture to the grass to protect the glass panels on the deck.  This was NOT done.  The deck furniture was pushed up against the glass.  The glass panel was shattered after Steve's Home Services left.  I can provide photos for this.  We paid for and replaced this ourselves as Steve Young would not take any responsibility for this.2. I told Mr. B[redacted] that our well would not support extensive pressure washing and he said they would not use much water.3. The top railings were to be replaced and Steve Young pressure washed them and charged for that time which should not have even been done.4. The pressure washing was so strong that the wood on our deck has splintered.       
Sincerely,
[redacted]

We are rejecting the last response by [redacted]. SHS took on this job to finish [redacted]'s project when no one else would. We have a signed contract with [redacted] where he signed off on the detailed materials list & labor to complete his project. The materials were listed separately in the contract, which is not standard practice for SHS, but due to the complexity of [redacted]'s project & wanting his complete approval of the material list & getting that signed off on before the material was ordered, we listed it as that in the contract. SHS fully fulfilled our end of the contract. [redacted] paid for the materials that he approved in full before we started the project plus his required 50% down payment separately. Normally, SHS requires 50% down prior to work beginning on the total amount of all of our projects. Since, the material list was approved & gone over by [redacted] in full, all aspects, we had [redacted] pay for his materials up front separately. There is not any adjustment due. At any time, [redacted] could have adjusted the order of materials. Any leftover materials there may be are not, nor have they ever been in the possession of SHS. If there's left over materials [redacted] has in his possession, then he should sell them instead of looking to SHS to give him money back on materials we don't possess nor gave the final authorization on, [redacted] did. SHS does not have any negative reviews, this is the 1st & there's not any warranted reason for it. It needs to stop & be done. Again, we had [redacted] check the order of materials to make sure the quantities were correct, he approved them & the order was placed. Our contract was fulfilled & completed as stated in the signed contract. SHS has emails to back up what we are stating as well. This whole un warranted situation is taking up a lot of valuable time that our business could be spending elsewhere. Had SHS been in the wrong in any way we would have been more than happy to remedy the situation. We are NOT in the wrong, we fulfilled our contract & had a pleased customer when we were done until he decided he wanted to try to get some money out of us for an issue that isn't our issue.

Complaint: [redacted]I am rejecting this response because: The contractor was hired to order and install the roofing. I approved the COLOR, GAGE and STYLE of the material. The contractor did not ask me to confirm the quantity of material at any time. I also have all relevant emails between the contractor and myself. The contractor is more interested in winning an argument than in satisfying an unhappy customer. All the trade professionals I have asked for guidance, including L&I, have told me he should have offered an adjustment. His threats of a slander suit are typical of his business attitude.Sincerely,[redacted]

Check fields!

Write a review of Steve's Home Services LLC

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Steve's Home Services LLC Rating

Overall satisfaction rating

Address: 14617 56th Dr NE, Marysville, Washington, United States, 98271-9217

Phone:

Show more...

Web:

This website was reported to be associated with Steve's Home Services LLC.



Add contact information for Steve's Home Services LLC

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated