Steve's Truck & Trailer Repairs, Inc.

Responding to this complaint on 03/23/16 the complainant came into our Alabama shop with his A/C not working upon checking the A/C my mechanic advised us that the customer had bought his own lines and replaced them himself. After the lines were replaced my mechanic ran a vacuum and leak test and...

charged A/C using 5 cans of freon, the truck still was not cooling and pressure was low on gauges, so my mechanic advised him take the truck to our main shop in Marion, MS and he closed our Al shop to escort him to our shop where there is a  A/C machine. When the driver arrived at the MS shop his truck was hooked up to the machine and we evaced and recharged his A/C. This customer was only charged 2hrs labor at $85.00 an hour, and one hook up fee for the machine at $85.00, 5 cans of Freon and taxes. Upon time to pay the bill the customer only paid $175.00 on a comcheck and $100.00 in cash all remaining balance was paid by my mechanic with understandings that this customer was sending him parts for his personal vehicle.