Stewart's Septic

Date: Wed, Aug 20, at 9:AMSubject: Re: cid [redacted] / [redacted] # To: [redacted] [redacted] , I received the complaint from the customer ( [redacted] ***) We apologize for the inconvenience and confusion of this processI understand from the letter that the dispute is for a $dollar bill that she paid to us, her credit card information was never processed for the work that was preformedAfter speaking with [redacted] on the phone after she had spoke with our secretary and how hard of a time she was having I chose not to collect on the job due to lack of communication on our officeThe report is entered with the county which I emailed to Jayne, I have a copy here at the officeI do however understand that there was a bit of a delay in entering the report with the county and we do apologizeI also reached out to the [redacted] County Health Department to settle up with them and let them know what the situation was, I am still waiting on a call back from [redacted] ***If there is anything else we can do to help better the situation please let us know Thanks Dylan S [redacted] Stewarts Septic Service [redacted] *** Sent from [redacted] Mail

Date: Wed, Aug 20, at 9:AMSubject: Re: cid *** / *** ***
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To: *** ***
*** ***,
I received the complaint from the customer (*** ***). We apologize for the inconvenience and confusion of this processI understand from the letter that the dispute is for a $dollar bill that she paid to us, her credit card information was never processed for the work that was preformedAfter speaking with *** *** on the phone after she had spoke with our secretary and how hard of a time she was having I chose not to collect on the job due to lack of communication on our officeThe report is entered with the county which I emailed to Jayne, I have a copy here at the officeI do however understand that there was a bit of a delay in entering the report with the county and we do apologize. I also reached out to the *** County Health Department to settle up with them and let them know what the situation was, I am still waiting on a call back from *** ***If there is anything else we can do to help better the situation please let us know
Thanks
Dylan S***
Stewarts Septic Service
*** *** ***
Sent from *** Mail