Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The business is stating complete and utter lies in their Revdex.com responseI did send them in for repair in Feb not in MarchI also was informed in would take days to repair, not days to order parts from Italy!! I have been completely in the dark about the turn around time with these shoes since the day mark has gone byI've spoken to the store location several times and they keep saying they have NO INFORMATION from the warehouseI called Gucci and they couldn't even give me a timetable or an update on where my shoes areIt is beyond crazy that a GUCCI rep never called me from the warehouse to give an update or ask what I wanted done with the shoesI would love to see the evidence that PROVES I've been aware of the status of my shoesAlso it is beyond absurd that you claim that I took an entire month to decide what to do with the shoesI told the representative at the store location the next day what I wanted done with my shoesUnless it took her an ENTIRE month to tell you that information then that is still GUCCI'S fault and not mineI want my shoes back and my shoes need to be of the upmost importance to GUCCIThis entire situation is disheartening and will affect my future business with this LOW LIFE company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] The business is stating complete and utter lies in their Revdex.com responseI did send them in for repair in Feb not in MarchI also was informed in would take days to repair, not days to order parts from Italy!! I have been completely in the dark about the turn around time with these shoes since the day mark has gone byI've spoken to the store location several times and they keep saying they have NO INFORMATION from the warehouseI called Gucci and they couldn't even give me a timetable or an update on where my shoes areIt is beyond crazy that a GUCCI rep never called me from the warehouse to give an update or ask what I wanted done with the shoesI would love to see the evidence that PROVES I've been aware of the status of my shoesAlso it is beyond absurd that you claim that I took an entire month to decide what to do with the shoesI told the representative at the store location the next day what I wanted done with my shoesUnless it took her an ENTIRE month to tell you that information then that is still GUCCI'S fault and not mineI want my shoes back and my shoes need to be of the upmost importance to GUCCIThis entire situation is disheartening and will affect my future business with this LOW LIFE company In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]