STI Construction, Inc.

To Whom it May Concern:*** *** purchased a package as shown on our Lot on 6/18/Boat, Motor, and TrailerIt was delivered to him on 6/27/at his request.See copy of sales agreement and acceptance agreement signed by *** and *** ***.Sincerely,Evelyn C.President

Every sale, packaged or not, must have separate prices because the boats and motors must be registered at the DNR and the trailers must be registered at the DMV.I personally contacted *** *** and spoke to my contactHe assured me *** *** will take care of any issues with the trailer, Either contact *** *** or Ducky's Boats, Incto have the problems addressed

[To assist us in
bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: As you can see from the sales document I attached, filled out by Tom C*** *** Ducky's Boats Inc, that we were purchasing a "new boat' and "new trailer" The boat description has 2015, however, the trailer's description doesn't, it just has the VIN# You can also see that the price of the boat is $33,and the price of the trailer is $3, When we were looking at the boat, I asked Tom if the trailer it was sitting on came with the boat he said no (not a package) In the office we told him that we would like to purchase a "new" trailer in addition to the boat I really don't care what the paperwork Ducky's provided says about "package", if this were a package deal we would have paid one price for both not have separate prices for the boat and trailer I noticed that the original sales receipt that Ducky's provided the Revdex.com is mysteriously missing everything but our names and our signatures When we contacted Ducky's about returning the trailer because of the issues with the lights and that we were concerned that since the trailer was a 2013, it would not be under warranty, the owner of Ducky's, rudely, told us that the warranty started the day that we purchased the trailer Since then we have had an issue with grease leaking out of the axle hub (see attached pictures) One of the rubber hub caps fell off on the way to the beach this past weekend and all of the grease leaked out I spoke to *** *** in the *** warranty department and he informed me that issues with lights and axle grease leakage is not for a "new" trailer He also informed me that, contrary to what Ducky's told me, the warranty started the day Ducky's purchased the trailer, sometime in or 2013, and that the warranty has expired I am forwarding all of the information to *** *** and he is going to pass it to the *** sales rep who deals with Ducky's They are concerned about Ducky's business practices I really should have said something when I noticed that the trailer title had on it, but this being our first boat and trailer purchase, we wrongly assumed that Ducky's was a honest business Another red flag should have been the invoices that have ALL SALES FINAL stamped on them What reputable business sells new vehicles all sales final We feel that we have been victums of a bait and switch We were under the impression we were buying a new trailer and they had a trailer that was out of warranty that they needed to get rid of This complaint definately is not resolved
Regards,
*** ***

To Whom It May Concern:[redacted] Purchased the [redacted] on 6/28/14, as you can see on the enclosed Sales Agreement it was initialed at:Sold as SeenRan on HosePay in Full within 45 DaysHe picked it up one year later on 6/26/15. We did everything we promised and he signed an acceptance stating Sold...

as Is.Sincerely,Evelyn C. President