I was using Stickeryou.com to provide me custom labels for my small businessI ordered labels with plenty of advance notice and time and paid for expedited shipping When they did not arrive on the day promised, I contacted them via emailI received an automated reply someone would get back to meWhen I finally heard the next morning, I was told there was a problem with the order and they had to redo themI asked why no one notified me of the delayI was told their system was automated and there was no way When I asked them to rectify it and ship over night, I was told there would be no way to do that When I indicated that they were preventing me from delivering my goods and I wanted a corrective action solution, I was told they could cancel the order if I had no use for them now This is by far the worst customer service experience I have hadNo offer to help, no offer to a solutionWhen I inquired back to what they would do to meet the needs, they never respondedI couldn't be more dissatisfied with their customer serviceNice product if it goes well, but they leave you hanging if there is an issueNo support of a resolution
I run a C-Store and was changing hoursOur location is fitted with security shutters, so an hour sign on the glass would not show customers our new hours of operationI found StickerYou online when searching for vinyl letteringI was able to design and order custom vinyl lettering to put my hours outside of the security shuttersIt was a quick and easy process, and it was cheaper then using local companiesWill be using this company in the future
I did the order online on October and I paid $for StickerYou.com delivery to me on October 12, I am trying to contact StickerYou.com but nobody is answering the phone or emailI paid a lot for StickerYou.com to delivery fast the item because I needThis company is not goodDon't do business with StickerYou.comHow can the company don't have anyone on consumer service for answer the phone?
I have placed two orders with StickerYou, and have had horrid experiences with bothI should never have placed a second order with them as this experience was worst than the firstThe problem with StickerYou is in their shipping and deliveryThe stickers/products themselves are great IF YOU RECEIVE THEMMy first order was a week lateNot one or two days...a weekI paid for Rush delivery on my second order to specifically have it by April It's now the 27th and I don't have my orderAfter complaining I did receive a refund for the Rush delivery feeThey said that the order was shipping out on the 21stThat in and of itself is frustrating to me because unless they ship it overnight to me (which they didn't), by definition it will not arrive on the day I PAID for it to arrive - it takes more timeWorse yet is that the tracking number on my order confirms that my package went to a wrong address in a wrong stateI was instructed by a Sticker You customer service representative to call the [redacted] myself to resolve the issue, which I did even though I think it was Sticker You's responsibility to do so [redacted] informed me that the package was specifically addressed to NY, and since I have never lived in NY and have no prior or current connection to the address to which the package was delivered, they are unable to deliver the package to meAfter reporting all this back to StickerYou, they re-ordered my stickers for me and say that they will overnight the package to me, which is appreciated and only right and properThat said, I will believe it when I have my order in my handsFor obvious reasons, I'm pretty doubtful of their ability to correctly ship a product in a timely mannerI am permanently cured from using Sticker You
I was using Stickeryou.com to provide me custom labels for my small businessI ordered labels with plenty of advance notice and time and paid for expedited shipping When they did not arrive on the day promised, I contacted them via emailI received an automated reply someone would get back to meWhen I finally heard the next morning, I was told there was a problem with the order and they had to redo themI asked why no one notified me of the delayI was told their system was automated and there was no way When I asked them to rectify it and ship over night, I was told there would be no way to do that When I indicated that they were preventing me from delivering my goods and I wanted a corrective action solution, I was told they could cancel the order if I had no use for them now This is by far the worst customer service experience I have hadNo offer to help, no offer to a solutionWhen I inquired back to what they would do to meet the needs, they never respondedI couldn't be more dissatisfied with their customer serviceNice product if it goes well, but they leave you hanging if there is an issueNo support of a resolution
I run a C-Store and was changing hoursOur location is fitted with security shutters, so an hour sign on the glass would not show customers our new hours of operationI found StickerYou online when searching for vinyl letteringI was able to design and order custom vinyl lettering to put my hours outside of the security shuttersIt was a quick and easy process, and it was cheaper then using local companiesWill be using this company in the future
I have absolutely no complaintsCustomer service and communication was excellent throughout the process Birdie MVA
I did the order online on October and I paid $for StickerYou.com delivery to me on October 12, I am trying to contact StickerYou.com but nobody is answering the phone or emailI paid a lot for StickerYou.com to delivery fast the item because I needThis company is not goodDon't do business with StickerYou.comHow can the company don't have anyone on consumer service for answer the phone?
I have placed two orders with StickerYou, and have had horrid experiences with bothI should never have placed a second order with them as this experience was worst than the firstThe problem with StickerYou is in their shipping and deliveryThe stickers/products themselves are great IF YOU RECEIVE THEMMy first order was a week lateNot one or two days...a weekI paid for Rush delivery on my second order to specifically have it by April It's now the 27th and I don't have my orderAfter complaining I did receive a refund for the Rush delivery feeThey said that the order was shipping out on the 21stThat in and of itself is frustrating to me because unless they ship it overnight to me (which they didn't), by definition it will not arrive on the day I PAID for it to arrive - it takes more timeWorse yet is that the tracking number on my order confirms that my package went to a wrong address in a wrong stateI was instructed by a Sticker You customer service representative to call the [redacted] myself to resolve the issue, which I did even though I think it was Sticker You's responsibility to do so [redacted] informed me that the package was specifically addressed to NY, and since I have never lived in NY and have no prior or current connection to the address to which the package was delivered, they are unable to deliver the package to meAfter reporting all this back to StickerYou, they re-ordered my stickers for me and say that they will overnight the package to me, which is appreciated and only right and properThat said, I will believe it when I have my order in my handsFor obvious reasons, I'm pretty doubtful of their ability to correctly ship a product in a timely mannerI am permanently cured from using Sticker You