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Still Smokin'

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Still Smokin' Reviews (1)

I bought an over priced lil torch that ended up not working at all. After trying to get ahold of the shop a few times, I got some guy on the phone who said he'd "take a look at it". Didn't sound very promising but whatever, I brought it in. Not like I had much of a choice. After verifying that it indeed did not work, he proceeds to tell me he can swap it out with another one if I pay the difference, or I can wait 3-4 weeks when he sees the guy that supplies him the torches. When asked for a refund, he said "no" and the reasoning being "cause they don't do that". I decided to just walk out and see if he contacts me with the new torch or not cause I'm out $60 already and didn't want to pay the difference on something that could also possibly not work. Their business practices are unsound and they do not care about what they sell the customer.Product_Or_Service: Butane TorchDesired SettlementI want a refund. I do not want to wait around 3-4 weeks for a possible solution, which would be a replacement product that is of inferior quality.

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Description: Cigar & Cigarette & Tobacco Dealers-Retail, Pipes & Smokers Articles

Address: 6431 S Virginia St, Reno, Nevada, United States, 89511-1104

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