Initial Business Response / [redacted] (1000, 8, 2016/02/08) */ We received a call from MN State Patrol about 9:pm on January 18,2016, driver was dispatched to Hudson Rd & Century Ave in Oakdale MN per State Patrols request of a possible AAA towDispatcher advised St Patrol if we did not receive a dispatch from AAA in a timely matter then this would be a cash serviceDriver arrived on scene about 9:pmDriver loaded car to get out of roadway per State Patrol and advised dispatch we were waiting for AAA to call usAs of 10:pm we still had not received a call from AAA, we then advised the driver to tell the customer that we had to move on and get payment from the customer and then get reimbursed from AAADriver then advised us that he would be towing the vehicle to the customers home about miles awayHe was told to charge $plus tax for a total of $At that time driver gave credit card information to our dispatch to run and minutes later Road America called our dispatch not AAAWe are not a contract vendor with Road America so we do not accept their purchase ordersThey offered a credit card payment at that time but we advised them that we were in the middle of running the customers credit cardThey then advised us to tell the customer to submit their invoice for reimbursementIf the customer would have told our driver to tow it to the mechanic that night he would have done soThey requested it to be brought to their homeDriver cleared at customers home about 10:pm
Initial Business Response / [redacted] (1000, 8, 2016/02/08) */ We received a call from MN State Patrol about 9:pm on January 18,2016, driver was dispatched to Hudson Rd & Century Ave in Oakdale MN per State Patrols request of a possible AAA towDispatcher advised St Patrol if we did not receive a dispatch from AAA in a timely matter then this would be a cash serviceDriver arrived on scene about 9:pmDriver loaded car to get out of roadway per State Patrol and advised dispatch we were waiting for AAA to call usAs of 10:pm we still had not received a call from AAA, we then advised the driver to tell the customer that we had to move on and get payment from the customer and then get reimbursed from AAADriver then advised us that he would be towing the vehicle to the customers home about miles awayHe was told to charge $plus tax for a total of $At that time driver gave credit card information to our dispatch to run and minutes later Road America called our dispatch not AAAWe are not a contract vendor with Road America so we do not accept their purchase ordersThey offered a credit card payment at that time but we advised them that we were in the middle of running the customers credit cardThey then advised us to tell the customer to submit their invoice for reimbursementIf the customer would have told our driver to tow it to the mechanic that night he would have done soThey requested it to be brought to their homeDriver cleared at customers home about 10:pm