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Stilwell Auto Sales, Inc.

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Reviews Stilwell Auto Sales, Inc.

Stilwell Auto Sales, Inc. Reviews (5)

In regards to the complaint #*** *** purchased the 2001*** *** not a *** *** on 1/28/14, For the amount of $Not $The car had a day Or mile 50/warranty all work done in shop
The mileage on the car at the time of sale was the current mileage on the car is 107656_ The car is out of warranty*** called A month later wanted us to check the car she brought the car down it was not making noise and the oil was low, However *** told my husband they changed the oil*** then took the car homeThen couple weeks later call again about the car loosing oil? We had the car for about days the car was ovetfull on oil so we put the right amount of oil in the carThe car was not leaking oil nor was the car making noiseThis was weeks laterShe has continued to call and hearse us and had *** *** and *** *** call us_ We fill we have done nothing wrong and will not refund the money or do any repairs on the carThey said the car was fine after it left here for about a week _We don't know what they did to the car after the sale.I also talked to *** from *** *** *** they said they have no record of *** ever taking the car there or it being serviced at there garage! I also sent a copy of the warranty and the buyers guide and a copy of the car fax

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted] 
[redacted]
My mom n dad kept asking them where the receipts was of the things they said they fixed that month it was there and they would change the subject or just have no comment they wouldn't give me any receipts to show proof that they ever did anything to the car so our opinions they didn't ever fix anything on the car like they said  And if you look on the paper from [redacted] it says customer request to get it done so that's just what they requested to get done n not let them look for the real problem 
My check engine light does not go off at all anymore it stays on every time I start up the car my neighbor is the one who told me that something is seriously wrong the one time when he changed the battery in that car and told me to turn them in as a lemon because they wouldn't take care of it im not going to stop on this till something is solved because this has been going on since the day after buying this car and they kept throwing me around and not doing anything and just cause they told me to take the car to them don't mean they actually fixed anything cause if they did n the flash was the real problem then why is my check engine light still on and not gone off at all and the air bag light and after I use my e break the light stays on till I shut the car off all this happened after the flash they did to the car im sick of these car lots around here doing this to me n ppl I know so im not going to stop till its solved to prove I ain't taking crab from these car lots around here anymore I'll never buy another car from around here ever again im not trying to let another 7 thousand Some dollars go to waste on another car bought from around here and then trading them my other car 
Where they said [redacted] said to do that is a straight lie I went and talked to them up [redacted] the guy told me when I took it up there they DID NOT want to do the flash to the car because it could hurt it worse and solves nothing n they kept telling them they wanted to check it over to see what was really wrong with it and they told [redacted] they didn't wanna pay for anymore then the flash which only costed them 99 bucks to do and I took the car to auto zone to get the codes checked and there was things wrong with it but [redacted] refused to look at my receipt and I stopped taking my car to them car every time I did my car was just sitting in the same spot and after paying 7 thousand or so for the car and having it sit up there for almost the whole first month I got sick of taking it up there to them when they wouldn't do anything bout it and they wouldn't listen to a word I ever said only my mom or dad and to this day my check engine light is still on and half my radio lights work I told them that to and they did nothing bout it im not the first person to go up there n get a bad car I was told someone went up there n got a car n it blew up the next day I would just like this problem solved something is seriously wrong with the computer it got way worse after the flash they did and if that was the problem then my check engine light and nothing should still be coming up the flash literally fixed nothing Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[redacted]
[redacted] 
[redacted]
[redacted]
[redacted]
My mom n dad kept asking them where the receipts was of the things they said they fixed that month it was there and they would change the subject or just have no comment they wouldn't give me any receipts to show proof that they ever did anything to the car so our opinions they didn't ever fix anything on the car like they said  And if you look on the paper from [redacted] it says customer request to get it done so that's just what they requested to get done n not let them look for the real problem My check engine light does not go off at all anymore it stays on every time I start up the car my neighbor is the one who told me that something is seriously wrong the one time when he changed the battery in that car and told me to turn them in as a lemon because they wouldn't take care of it im not going to stop on this till something is solved because this has been going on since the day after buying this car and they kept throwing me around and not doing anything and just cause they told me to take the car to them don't mean they actually fixed anything cause if they did n the flash was the real problem then why is my check engine light still on and not gone off at all and the air bag light and after I use my e break the light stays on till I shut the car off all this happened after the flash they did to the car im sick of these car lots around here doing this to me n ppl I know so im not going to stop till its solved to prove I ain't taking crab from these car lots around here anymore I'll never buy another car from around here ever again im not trying to let another 7 thousand Some dollars go to waste on another car bought from around here and then trading them my other car Where they said [redacted] said to do that is a straight lie I went and talked to them up [redacted] the guy told me when I took it up there they DID NOT want to do the flash to the car because it could hurt it worse and solves nothing n they kept telling them they wanted to check it over to see what was really wrong with it and they told [redacted] they didn't wanna pay for anymore then the flash which only costed them 99 bucks to do and I took the car to auto zone to get the codes checked and there was things wrong with it but [redacted] refused to look at my receipt and I stopped taking my car to them car every time I did my car was just sitting in the same spot and after paying 7 thousand or so for the car and having it sit up there for almost the whole first month I got sick of taking it up there to them when they wouldn't do anything bout it and they wouldn't listen to a word I ever said only my mom or dad and to this day my check engine light is still on and half my radio lights work I told them that to and they did nothing bout it im not the first person to go up there n get a bad car I was told someone went up there n got a car n it blew up the next day I would just like this problem solved something is seriously wrong with the computer it got way worse after the flash they did and if that was the problem then my check engine light and nothing should still be coming up the flash literally fixed nothing Regards,
[redacted]

In regards to ID#[redacted] he did purchase the 2007 [redacted]. All the information is correct he provided to you_ Mr [redacted] did bring the car back with a check engine light on.And yes we did send the car to [redacted] gar-age in [redacted] for the check engine light, Because...

my Tech talked to them and they told us it had to be flashed So that is what we did. Mr [redacted]s father called us some time later and said [redacted] was on his way to [redacted] when the air bag light was flashing, We told him to bring the car in and we would check it when he got back. A few days or so latex [redacted] did came back with the car the light was not flashing and there were no codes in the computer for us know what happened. We don't feel that we ever got smart with [redacted] and always told him to bring the car back in so we could check it. That was the last time we talked to [redacted]. But we always told him to bring the car back.

In regards to ID#[redacted] he did purchase the 2007 [redacted]. All the information is correct he provided to you_ Mr [redacted] did bring the car back with a check engine light on.And yes we did send the...

car to [redacted] gar-age in [redacted] for the check engine light, Because my Tech talked to them and they told us it had to be flashed So that is what we did. Mr [redacted]s father called us some time later and said [redacted] was on his way to [redacted] when the air bag light was flashing, We told him to bring the car in and we would check it when he got back. A few days or so latex [redacted] did came back with the car the light was not flashing and there were no codes in the computer for us know what happened. We don't feel that we ever got smart with [redacted] and always told him to bring the car back in so we could check it. That was the last time we talked to [redacted]. But we always told him to bring the car back.

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