I asked the customer if they would like me to update the program on the remoteShe said no that her son did it and he would do itI told her that I would do it so her system would work better and I did not charge her for itThere was one problem and her son fixed it before I had a chance to come backThe programing was done on her computer because that is were it was startedShe was given a receipt with my address and equipment that was installedIt is in emailAll registration of equipment is done by customer so it is in their name by mail, online or on the setup option in equipmentThe balance of the speakers was done by the system in the receiver at time of installBeing asked to do further adjustment was not asked until weeks after installI was not able to get back as soon as because I was working miles away and had to move unexpectedlyThey only time that I did not answer phone calls where late at night and weekendsI also install, with no charge was a internet line from router to system so it would have more functions
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Business did not provide receipts for equipment bought, did not provide warranty information, did not provide receipt for work paid forDid not complete work contracted forSent threatening email Want receipts for equipment purchased and receipt for completed work
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
** ***
Business did not provide receipts for equipment bought, did not provide warranty information, did not provide receipt for work paid forDid not complete work contracted forSent threatening email
Want receipts for equipment purchased and receipt for completed work
I asked the customer if they would like me to update the program on the remoteShe said no that her son did it and he would do itI told her that I would do it so her system would work better and I did not charge her for itThere was one problem and her son fixed it before I had a chance to
come backThe programing was done on her computer because that is were it was startedShe was given a receipt with my address and equipment that was installedIt is in emailAll registration of equipment is done by customer so it is in their name by mail, online or on the setup option in equipmentThe balance of the speakers was done by the system in the receiver at time of installBeing asked to do further adjustment was not asked until weeks after installI was not able to get back as soon as because I was working miles away and had to move unexpectedlyThey only time that I did not answer phone calls where late at night and weekendsI also install, with no charge was a internet line from router to system so it would have more functions
I asked the customer if they would like me to update the program on the remoteShe said no that her son did it and he would do itI told her that I would do it so her system would work better and I did not charge her for itThere was one problem and her son fixed it before I had a chance to come backThe programing was done on her computer because that is were it was startedShe was given a receipt with my address and equipment that was installedIt is in emailAll registration of equipment is done by customer so it is in their name by mail, online or on the setup option in equipmentThe balance of the speakers was done by the system in the receiver at time of installBeing asked to do further adjustment was not asked until weeks after installI was not able to get back as soon as because I was working miles away and had to move unexpectedlyThey only time that I did not answer phone calls where late at night and weekendsI also install, with no charge was a internet line from router to system so it would have more functions
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Business did not provide receipts for equipment bought, did not provide warranty information, did not provide receipt for work paid forDid not complete work contracted forSent threatening email Want receipts for equipment purchased and receipt for completed work
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
[Provide details of why you are not satisfied with this resolution.]
Regards,
** ***
Business did not provide receipts for equipment bought, did not provide warranty information, did not provide receipt for work paid forDid not complete work contracted forSent threatening email
Want receipts for equipment purchased and receipt for completed work
I asked the customer if they would like me to update the program on the remoteShe said no that her son did it and he would do itI told her that I would do it so her system would work better and I did not charge her for itThere was one problem and her son fixed it before I had a chance to
come backThe programing was done on her computer because that is were it was startedShe was given a receipt with my address and equipment that was installedIt is in emailAll registration of equipment is done by customer so it is in their name by mail, online or on the setup option in equipmentThe balance of the speakers was done by the system in the receiver at time of installBeing asked to do further adjustment was not asked until weeks after installI was not able to get back as soon as because I was working miles away and had to move unexpectedlyThey only time that I did not answer phone calls where late at night and weekendsI also install, with no charge was a internet line from router to system so it would have more functions