Initial Business Response / [redacted] (1000, 5, 2015/07/23) */ Contact Name and Title: [redacted] President Contact Phone: XXX-XXX-XXXXx Contact Email: **@stlpowersports.com I spoke with the customer and squared everything awayThe parts were on backorder for a few months as this was a special edition motorcycleThe salesman that sold him the motorcycle no longer was employed here when the parts finally came in, so the customer was not properly notifiedI spoke to him and he will let me know when he has a convenient time available to bring the motorcycle in for replacement of the parts at no cost to him, as was promised when he purchased the motorcycle
Initial Business Response / [redacted] (1000, 5, 2015/07/23) */ Contact Name and Title: [redacted] President Contact Phone: XXX-XXX-XXXXx Contact Email: **@stlpowersports.com I spoke with the customer and squared everything awayThe parts were on backorder for a few months as this was a special edition motorcycleThe salesman that sold him the motorcycle no longer was employed here when the parts finally came in, so the customer was not properly notifiedI spoke to him and he will let me know when he has a convenient time available to bring the motorcycle in for replacement of the parts at no cost to him, as was promised when he purchased the motorcycle