[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I spoke with the Virginia State Inspector who told me that since the car had been repaired already that they normally take the car back to the dealership to have it re inspectedThe Manager at the Dealership did not Disclose the known issues with the carThe steering system was broken and the car's only back bumper was the plastic coverWe asked to take the car to our Maryland Inspector and were told that was not possible, we could buy it on notThe salesman assured us that is SHOULD pass inspection in Maryland as it PASSED IN VIRGINIA The major issues is this dealership is selling dangerous vehicles that are being driven by families on Virginia and Maryland RoadsThey will not address the true issues that this car should not have been sold to us or anyoneThey advertised a car that they did not have, when I called to inquire but told me they had a good replacement, Yes we did drive hours to get this carWe thought going to a dealership was better than buying a car from a private individual without the added information such as an inspection and [redacted] *** They showed us the [redacted] ***, we test drove the car for about minutes and they couldn't wait to get us to sign the forms, they made sure we were who we said we where but they lied about the car's true condition, THEY are HIDING behind the WORDS AS ISThis was not an honest business transactionThey did not disclose the known issues with the car and their mechanic issued the state inspection sticker and therefore in my opinion fraudulently issued it, as the steering and brakes and bumper DID NOT PASS MARYLAND inspectionAs consumers we thought we did our due diligence, We looked at the [redacted] ***, we drove the car and we BELIEVED the LIES I want everyone in the DC, Maryland and Virginia area to know what type of dealership this is and that they do not have integrity and are operating in an unethical and illegal mannerThey should NOT be allowed to issue Virginia Inspection Stickers .I have attached pictures of the bumper and the steering leak sent us by our mechanicA picture is worth a thousand words and as a side note we did not look under the car as the manager stated, what we should have done was have them take it in to the shop and put is up on a lift and do a real inspection Regards, [redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I spoke with the Virginia State Inspector who told me that since the car had been repaired already that they normally take the car back to the dealership to have it re inspectedThe Manager at the Dealership did not Disclose the known issues with the carThe steering system was broken and the car's only back bumper was the plastic coverWe asked to take the car to our Maryland Inspector and were told that was not possible, we could buy it on notThe salesman assured us that is SHOULD pass inspection in Maryland as it PASSED IN VIRGINIA The major issues is this dealership is selling dangerous vehicles that are being driven by families on Virginia and Maryland RoadsThey will not address the true issues that this car should not have been sold to us or anyoneThey advertised a car that they did not have, when I called to inquire but told me they had a good replacement, Yes we did drive hours to get this carWe thought going to a dealership was better than buying a car from a private individual without the added information such as an inspection and [redacted] *** They showed us the [redacted] ***, we test drove the car for about minutes and they couldn't wait to get us to sign the forms, they made sure we were who we said we where but they lied about the car's true condition, THEY are HIDING behind the WORDS AS ISThis was not an honest business transactionThey did not disclose the known issues with the car and their mechanic issued the state inspection sticker and therefore in my opinion fraudulently issued it, as the steering and brakes and bumper DID NOT PASS MARYLAND inspectionAs consumers we thought we did our due diligence, We looked at the [redacted] ***, we drove the car and we BELIEVED the LIES I want everyone in the DC, Maryland and Virginia area to know what type of dealership this is and that they do not have integrity and are operating in an unethical and illegal mannerThey should NOT be allowed to issue Virginia Inspection Stickers .I have attached pictures of the bumper and the steering leak sent us by our mechanicA picture is worth a thousand words and as a side note we did not look under the car as the manager stated, what we should have done was have them take it in to the shop and put is up on a lift and do a real inspection Regards, [redacted]