Dear [redacted] I am responding to ID [redacted] Aaron C***, a member of our management , team, spoke with Mr [redacted] Mr [redacted] stated they were looking to get a 7-passenger sport utility for $a monthWe expressed that would be difficult to achieve as those vehicles tend to be expensiveWe suggested maybe a 7-passenger minivan might be more in line pricewise, but Mr [redacted] indicated he did not think that would work.To get an accurate assessment of affordability we would need to appraise the trade and get a payoff on the tradeAs an alternative, we would research the expunging of inquiries on their credit bureau and offer a $gift card out of customer goodwillThe inquiries in question may have no effect on current credit scores as this has occurred many months ago.Aaron C [redacted] just informed me that he has just spoken with Mr [redacted] Mr [redacted] said they may be interested in a Chevrolet TraverseWe cannot guarantee finance or payment range but will work to achieve a satisfactory transaction for all involvedIf I can be of further assistance please don't hesitate to contact me.Regards, Tim G***
[redacted] I am responding to complaint # [redacted] My name is Tim G***, and I am General Sales Manager of Stocker ChevroletI am familiar with the [redacted] and would be happy to help them with their auto needsThere was some initial confusion over the customer statement completed by Mr [redacted] It contained information on both Mrand Mrs [redacted] We were unable to secure financing for them but would certainly make another attemptCredit can certainly improve over the course of a year, and possibly we will be successful at this timeWe have signed customer financial statements from both parties.We anxiously await a response and will work with the [redacted] in any reasonable wayWe guard our A+ rating with the Revdex.com, and thank you for your attention to this matter.Best RegardsTim G***General Sales Manager
Good evening ***, My name is Mark T [redacted] I'm the sales manager at Stocker ChevroletI'm emailing you concerning the above complaint filed by [redacted] On Wednesday 3/1/Ms [redacted] visited the dealer to express her grievanceAt which point we reviewed her agreements At the end of our long discussion Ms [redacted] agreed that she was confused with the various documents she had reviewed and confirmed that she understood her sales price of her Chevrolet Cobalt was $6,plus the extended warranty she elected to purchase and associated state taxes and plate fees However satisfied with our conversation Ms [redacted] expressed some concerns about the vehicle she purchased not fitting her specific needsI agreed that we would try to help her trade out of her Cavalier into something else Friday 3/3/we came to an agreement with Alicia to trade her out of her Cobalt into a Kia Forte which she specifically pick outAlicia left happy and thank us for our outstanding customer service Please feel free to email me or call me with any further question you may have Regards,Mark T***Stocker Chevrolet Subaru OfficeMobilemt***@stockerchevrolet.comwww.stockerchevrolet.comwww.stockersubaru....⇄
Dear [redacted] I am responding to ID [redacted] Aaron C***, a member of our management , team, spoke with Mr [redacted] Mr [redacted] stated they were looking to get a 7-passenger sport utility for $a monthWe expressed that would be difficult to achieve as those vehicles tend to be expensiveWe suggested maybe a 7-passenger minivan might be more in line pricewise, but Mr [redacted] indicated he did not think that would work.To get an accurate assessment of affordability we would need to appraise the trade and get a payoff on the tradeAs an alternative, we would research the expunging of inquiries on their credit bureau and offer a $gift card out of customer goodwillThe inquiries in question may have no effect on current credit scores as this has occurred many months ago.Aaron C [redacted] just informed me that he has just spoken with Mr [redacted] Mr [redacted] said they may be interested in a Chevrolet TraverseWe cannot guarantee finance or payment range but will work to achieve a satisfactory transaction for all involvedIf I can be of further assistance please don't hesitate to contact me.Regards, Tim G***
[redacted] I am responding to complaint # [redacted] My name is Tim G***, and I am General Sales Manager of Stocker ChevroletI am familiar with the [redacted] and would be happy to help them with their auto needsThere was some initial confusion over the customer statement completed by Mr [redacted] It contained information on both Mrand Mrs [redacted] We were unable to secure financing for them but would certainly make another attemptCredit can certainly improve over the course of a year, and possibly we will be successful at this timeWe have signed customer financial statements from both parties.We anxiously await a response and will work with the [redacted] in any reasonable wayWe guard our A+ rating with the Revdex.com, and thank you for your attention to this matter.Best RegardsTim G***General Sales Manager
Good evening ***, My name is Mark T [redacted] I'm the sales manager at Stocker ChevroletI'm emailing you concerning the above complaint filed by [redacted] On Wednesday 3/1/Ms [redacted] visited the dealer to express her grievanceAt which point we reviewed her agreements At the end of our long discussion Ms [redacted] agreed that she was confused with the various documents she had reviewed and confirmed that she understood her sales price of her Chevrolet Cobalt was $6,plus the extended warranty she elected to purchase and associated state taxes and plate fees However satisfied with our conversation Ms [redacted] expressed some concerns about the vehicle she purchased not fitting her specific needsI agreed that we would try to help her trade out of her Cavalier into something else Friday 3/3/we came to an agreement with Alicia to trade her out of her Cobalt into a Kia Forte which she specifically pick outAlicia left happy and thank us for our outstanding customer service Please feel free to email me or call me with any further question you may have Regards,Mark T***Stocker Chevrolet Subaru OfficeMobilemt***@stockerchevrolet.comwww.stockerchevrolet.comwww.stockersubaru....⇄