We have been attempting to work with this customer, but they unfortunately could not be patientWe have paid them for every sale they have made on our site
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12586619, and have determined that this proposed action would not resolve my complaint For your reference, details of why I am rejecting this response appear below:I am not satisfied because I have not received any acknowledgement directly from the stockxThey have ignored the last few emails on the matter completely Regards, [redacted]
"StockX takes extreme measures in preventing fraudulent transactions within our marketplaceOur fraud prevention partner have flagged your account for suspension because of suspicious and irregular activity relating to fraudAfter further review, our fraud prevention partners advised that we are not able to reinstate your account, therefore, you cannot buy or sell on StockX"
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12724728, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
This business is a scam thats why they cannot do anything or unwilling to verifyThey should be shut down
Regards,
*** ***
We have reached out to ***We are attempting to allow a returnYou may also tell this customer that we are willing to accept the return of their purchase
We have made a one time exception and arranged for your item to be picked up at the closest UPS access pointYour package will be held thereWe have emailed you the location.This is a company policy of oursUnfortunately, it is an easy scam tactic to change the address once they see we ship it,
or, move it to an access pointI attached our FAQ for helpIf you decided to buy from StockX again, please make sure the address is correct on the shipping address PRIOR to shipping. https://help.stockx.com/buying-on-stockx/my-bid-was-just-accepted-can-i-change-m...⇄
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12618997, and have determined that this proposed action would not resolve my complaint. For your reference, details...
of why I am rejecting this response appear below:I requested a replacement from the company but it seems like they dont want to give me that. I just need a pair of shoes with no damage. They still have stocks on their website.Regards,
[redacted]
Unfortunately, this customer is not allowed to buy from us.Every transaction is reviewed by our fraud prevention partner. This has been reviewed already, and they were not able to approve this transaction so we're not able to allow purchases.We are very sorry for the inconvenience for the...
"StockX takes extreme measures in preventing fraudulent transactions within our marketplace. Our fraud prevention partner have flagged your account for suspension because of suspicious and irregular activity relating to fraud. After further review, our fraud prevention partners advised that we are...
not able to reinstate your account, therefore, you cannot buy or sell on StockX. "
We have been attempting to work with this customer, but they unfortunately could not be patient. We have paid them for every sale they have made on our site.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12586619, and have determined that this proposed action would not resolve my...
complaint. For your reference, details of why I am rejecting this response appear below:I am not satisfied because I have not received any acknowledgement directly from the stockx. They have ignored the last few emails on the matter completely.
Regards,
[redacted]
This customer was not charged whatsoever.StockX takes extreme measures in preventing fraudulent transactions within our marketplace. Our fraud prevention partner have flagged this account for suspension because of suspicious and irregular activity relating to fraud. After further review, our fraud...
prevention partners advised that we are not able to reinstate this customer's account, therefore, they cannot buy or sell on StockX. I apologize for the inconvenience.
We have been attempting to work with this customer, but they unfortunately could not be patientWe have paid them for every sale they have made on our site
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12586619, and have determined that this proposed action would not resolve my complaint For your reference, details of why I am rejecting this response appear below:I am not satisfied because I have not received any acknowledgement directly from the stockxThey have ignored the last few emails on the matter completely Regards, [redacted]
"StockX takes extreme measures in preventing fraudulent transactions within our marketplaceOur fraud prevention partner have flagged your account for suspension because of suspicious and irregular activity relating to fraudAfter further review, our fraud prevention partners advised that we are not able to reinstate your account, therefore, you cannot buy or sell on StockX"
We have been responding to this customerHere is their tracking that we also sent them: [redacted]
We provided this customer a return label so they can get a refund
This customer was refunded alreadyIf they have yet to see their refund, banks take up to a week to post it
We have reactivated this customers account, even though they violated our terms and conditions
Revdex.com:I have reviewed the response made by the business in reference to complaint ID 12724728, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this response appear below:
This business is a scam thats why they cannot do anything or unwilling to verifyThey should be shut down
Regards,
*** ***
This customer did receive funds for this item
We have reached out to ***We are attempting to allow a returnYou may also tell this customer that we are willing to accept the return of their purchase
We are trying to resolve this for the customer directlyWe gave them a label so they can receive a payout, even though directions were not followed
We have made a one time exception and arranged for your item to be picked up at the closest UPS access pointYour package will be held thereWe have emailed you the location.This is a company policy of oursUnfortunately, it is an easy scam tactic to change the address once they see we ship it,
or, move it to an access pointI attached our FAQ for helpIf you decided to buy from StockX again, please make sure the address is correct on the shipping address PRIOR to shipping. https://help.stockx.com/buying-on-stockx/my-bid-was-just-accepted-can-i-change-m...⇄
We have already offered this individual a refund.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12618997, and have determined that this proposed action would not resolve my complaint. For your reference, details...
of why I am rejecting this response appear below:I requested a replacement from the company but it seems like they dont want to give me that. I just need a pair of shoes with no damage. They still have stocks on their website.Regards,
[redacted]
Unfortunately, this customer is not allowed to buy from us.Every transaction is reviewed by our fraud prevention partner. This has been reviewed already, and they were not able to approve this transaction so we're not able to allow purchases.We are very sorry for the inconvenience for the...
customer.
"StockX takes extreme measures in preventing fraudulent transactions within our marketplace. Our fraud prevention partner have flagged your account for suspension because of suspicious and irregular activity relating to fraud. After further review, our fraud prevention partners advised that we are...
not able to reinstate your account, therefore, you cannot buy or sell on StockX. "
We provided this customer a return label so they can get a refund.
We have been attempting to work with this customer, but they unfortunately could not be patient. We have paid them for every sale they have made on our site.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12586619, and have determined that this proposed action would not resolve my...
complaint. For your reference, details of why I am rejecting this response appear below:I am not satisfied because I have not received any acknowledgement directly from the stockx. They have ignored the last few emails on the matter completely.
Regards,
[redacted]
This customer was not charged whatsoever.StockX takes extreme measures in preventing fraudulent transactions within our marketplace. Our fraud prevention partner have flagged this account for suspension because of suspicious and irregular activity relating to fraud. After further review, our fraud...
prevention partners advised that we are not able to reinstate this customer's account, therefore, they cannot buy or sell on StockX. I apologize for the inconvenience.