Hello please see the attached letterResponding to Ms***'s complaint August 18, 2015Revdex.comViewridge Avenue, Suite 200San Diego, CA 92123ReID# [redacted] StoneKastle Community Management is in receipt of the letter you have sent dated August 4, 2015.Ms [redacted] has stated that she had a vehicle towed on the night of 7/5/15, in the [redacted] in Chino; CAMs [redacted] stated she was parked along the west curb of [redacted] Street just south of [redacted] Street,across from the pool houseThis is a fire lane within the community and is posted as such.Ms [redacted] was clearly parked in the fire lane, which resulted in her vehicle being towedAlthough shestates her car was parked there for such a short timeIt is still against the law to be parked in the firelane [redacted] Towing is the vendor approved by the [redacted] board and acted accordingly to theinstructions given to them by Provision Protective Services.Provision Protective Services is operating with a valid Operator license #***Provision has been anasset to the [redacted] Their tenacious work ethic in patrol has been well received by theBoard of Directors.The Board of Directors for [redacted] has denied Ms [redacted] request for reimbursement and additionalcompensation in the amount of $While [redacted] understands the energy expended by Ms[redacted] in this matter, it will stand by the parking rules stipulated in the California Civil Code and theGoverning Documents for the community.Please see attached photos provided by Provision Protective Services of Ms***'s vehicle before it wastowed.Thank you for your diligence in looking into this matter
Hello please see the attached letterResponding to Ms***'s complaintAugust 18, 2015Revdex.comViewridge Avenue, Suite 200San Diego, CA 92123ReID# [redacted] StoneKastle Community Management is in receipt of the letter you have sent dated August 4, 2015.Ms [redacted] has stated that she had a vehicle towed on the night of 7/5/15, in the [redacted] in Chino; CAMs [redacted] stated she was parked along the west curb of [redacted] Street just south of [redacted] Street,across from the pool houseThis is a fire lane within the community and is posted as such.Ms [redacted] was clearly parked in the fire lane, which resulted in her vehicle being towedAlthough shestates her car was parked there for such a short timeIt is still against the law to be parked in the firelane [redacted] Towing is the vendor approved by the [redacted] board and acted accordingly to theinstructions given to them by Provision Protective Services.Provision Protective Services is operating with a valid Operator license #***Provision has been anasset to the [redacted] Their tenacious work ethic in patrol has been well received by theBoard of Directors.The Board of Directors for [redacted] has denied Ms [redacted] request for reimbursement and additionalcompensation in the amount of $While [redacted] understands the energy expended by Ms[redacted] in this matter, it will stand by the parking rules stipulated in the California Civil Code and theGoverning Documents for the community.Please see attached photos provided by Provision Protective Services of Ms***'s vehicle before it wastowed.Thank you for your diligence in looking into this matter
Hello please see the attached letterResponding to Ms***'s complaint August 18, 2015Revdex.comViewridge Avenue, Suite 200San Diego, CA 92123ReID# [redacted] StoneKastle Community Management is in receipt of the letter you have sent dated August 4, 2015.Ms [redacted] has stated that she had a vehicle towed on the night of 7/5/15, in the [redacted] in Chino; CAMs [redacted] stated she was parked along the west curb of [redacted] Street just south of [redacted] Street,across from the pool houseThis is a fire lane within the community and is posted as such.Ms [redacted] was clearly parked in the fire lane, which resulted in her vehicle being towedAlthough shestates her car was parked there for such a short timeIt is still against the law to be parked in the firelane [redacted] Towing is the vendor approved by the [redacted] board and acted accordingly to theinstructions given to them by Provision Protective Services.Provision Protective Services is operating with a valid Operator license #***Provision has been anasset to the [redacted] Their tenacious work ethic in patrol has been well received by theBoard of Directors.The Board of Directors for [redacted] has denied Ms [redacted] request for reimbursement and additionalcompensation in the amount of $While [redacted] understands the energy expended by Ms[redacted] in this matter, it will stand by the parking rules stipulated in the California Civil Code and theGoverning Documents for the community.Please see attached photos provided by Provision Protective Services of Ms***'s vehicle before it wastowed.Thank you for your diligence in looking into this matter
Hello please see the attached letterResponding to Ms***'s complaintAugust 18, 2015Revdex.comViewridge Avenue, Suite 200San Diego, CA 92123ReID# [redacted] StoneKastle Community Management is in receipt of the letter you have sent dated August 4, 2015.Ms [redacted] has stated that she had a vehicle towed on the night of 7/5/15, in the [redacted] in Chino; CAMs [redacted] stated she was parked along the west curb of [redacted] Street just south of [redacted] Street,across from the pool houseThis is a fire lane within the community and is posted as such.Ms [redacted] was clearly parked in the fire lane, which resulted in her vehicle being towedAlthough shestates her car was parked there for such a short timeIt is still against the law to be parked in the firelane [redacted] Towing is the vendor approved by the [redacted] board and acted accordingly to theinstructions given to them by Provision Protective Services.Provision Protective Services is operating with a valid Operator license #***Provision has been anasset to the [redacted] Their tenacious work ethic in patrol has been well received by theBoard of Directors.The Board of Directors for [redacted] has denied Ms [redacted] request for reimbursement and additionalcompensation in the amount of $While [redacted] understands the energy expended by Ms[redacted] in this matter, it will stand by the parking rules stipulated in the California Civil Code and theGoverning Documents for the community.Please see attached photos provided by Provision Protective Services of Ms***'s vehicle before it wastowed.Thank you for your diligence in looking into this matter