Initial Business Response /* (1000, 10, 2016/08/23) */
Contact Name and Title: *** *** - Controller
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@sancoindustries.net
In years Pond Champs has never had a formal complaint from our 1,200+ customers
We tried on multiple occasions
to discuss this with the customer, but he was not comprehending what we were trying to explain
A complete and full refund was sent to this customer with no charge for the work that had been completed
Initial Consumer Rebuttal /* (2000, 13, 2016/09/07) */
Yes it was resolved they refunded me all my money please close case
*** ***
Initial Business Response /* (1000, 10, 2016/08/23) */
Contact Name and Title: *** *** - Controller
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@sancoindustries.net
In years Pond Champs has never had a formal complaint from our 1,200+ customers
We tried on multiple occasions
to discuss this with the customer, but he was not comprehending what we were trying to explain
A complete and full refund was sent to this customer with no charge for the work that had been completed
Initial Consumer Rebuttal /* (2000, 13, 2016/09/07) */
Yes it was resolved they refunded me all my money please close case
*** ***