Stop Eviction Consultants

The client signed up on 6/for the month to month package, which is $to start and $every month your in the propertyHe told me initially he only needed a few weeks and he would be gone from the propertyHe paid the first month's fee of $and received the first month eviction stoppage as he admitted to in his complaintHe came back to me and said he needed another month so he paid the 2nd month's fee of $and we prepared and filed the 2nd documents for himThen I immediately sent him proof of the filing emailing him the "COURT STAMPED" copyweeks later, the client received the sheriff's lock-out notice when it should have been his notice of trialI told him sometimes the court clerks will error and may forget to enter the documents into the court system and if that happened they would have no record of the filingSo it was best to take the stamped copy to the court and let them know he never received his trial dateAccording to his complaint he said the court would not honor his request so he turned around and blamed my company when we did everything he paid for and moreIt's saddens us to see someone attribute such harsh and critical words to us when in effect the client still received the months he paid for, even with the clerk errorHe signed up on 6/and his lock-out date was not until this week on 8/or 8/ We would NEVER take money from a client if we could not help them or do the work for themWe only charge $a month to help our clients out so they can also afford to save money to move out when the eviction process is overWe also did a fee-waiver for the client so he would not have to pay the court filing feesSo why would we take advantage of him now? It makes no sense and would never be in our best interest to do thatWe are still at a lost as to why the court documents were not entered but from our end we did the work we were paid to doAttached is a copy of the 2nd documents that were filed in his behalf with the court stamp on itAs I mentioned to Ezra, we DO NOT know how to duplicate a court stamp and would never try to thatSo the proof is there but for whatever reason he would not accept itAnd to call us shameless when he admits to getting the first month of the eviction stopped for only $leaves me personally dumbfoundedI don't know what else we could have doneWe feel horrible that this happened and can tarnish our clean record so badlyThank you for the opportunity to respond [redacted] Owner Stop Eviction Consultants

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[Mr [redacted] response is somewhat misleading. After I paid the second $185, nothing was EVER filed with the courts. The courts verified this even with the stamp that he purports is from the clerks office. She couldn't find the brief or any records of it EVER being filed. She even checked the entire county, but still couldn't find this supposed filed brief. I tried to call Mr [redacted], but they somehow stopped picking up or returning my calls. My last email asking how or if we can file another brief went unanswered for 24 hours. He emailed me only after reading my complaint with the Revdex.com. If the California court house certifies they never got a brief filed on my behalf, then I would naturally tend to believe them more than anyone else. It is with these facts that I think Mr [redacted] took us for a ride when asking for a second $185. Eviction process naturally take about a month even without services like Mr [redacted], it is the 2nd month that is crucial, he advertised that he will get us more time, but he failed in his endeavor, not because he filed and we lost the case, but because he NEVER filed the brief, period. To us that is and was false advertisement. On his point about the fee waiver and his attachment, that is a waiver we could have gotten ourselves, we paid him $50 to get it for us, he makes it sound like he did us a favor by filing it, we paid for that service. We also paid an extra $50 for the process server. And we also paid another $50 for another process server for the second brief which he NEVER filed. I will not be satisfied until he refunds our $185 pursuant to our agreement, since he never held his side of the deal. He never filed. The California court house does not recognize the brief Mr [redacted] says he filed, they don't have it, so that leaves us to believe what he emailed me as proof is NOT genuine, if it was, the courts would have recognized it. When I asked Mr [redacted] via email to help me to contact the clerks office, he sent me an email saying that he was busy in court on other client matters and that he cannot help me fix this mess and find this "filed" brief, he asked me to instead contact the court myself and sort it out with the clerk. Is it because he knew there was nothing to be found at the court house???]
Regards,
[redacted]

The client signed up on 6/14 for the month to month package, which is $185 to start and $185 every month your in the property. He told me initially he only needed a few weeks and he would be gone from the property. He paid the first month's fee of $185 and received the first month eviction stoppage...

as he admitted to in his complaint. He came back to me and said he needed another month so he paid the 2nd month's fee of $185 and we prepared and filed the 2nd documents for him. Then I immediately sent him proof of the filing emailing him the "COURT STAMPED" copy. 2 weeks later, the client received the sheriff's lock-out notice when it should have been his notice of trial. I told him sometimes the court clerks will error and may forget to enter the documents into the court system and if that happened they would have no record of the filing. So it was best to take the stamped copy to the court and let them know he never received his trial date. According to his complaint he said the court would not honor his request so he turned around and blamed my company when we did everything he paid for and more. It's saddens us to see someone attribute such harsh and critical words to us when in effect the client still received the 2 months he paid for, even with the clerk error. He signed up on 6/14 and his lock-out date was not until this week on 8/9 or 8/10.  We would NEVER take money from a client if we could not help them or do the work for them. We only charge $185 a month to help our clients out so they can also afford to save money to move out when the eviction process is over. We also did a fee-waiver for the client so he would not have to pay the court filing fees. So why would we take advantage of him now? It makes no sense and would never be in our best interest to do that. We are still at a lost as to why the court documents were not entered but from our end we did the work we were paid to do. Attached is a copy of the 2nd documents that were filed in his behalf with the court stamp on it. As I mentioned to Ezra, we DO NOT know how to duplicate a court stamp and would never try to that. So the proof is there but for whatever reason he would not accept it. And to call us shameless when he admits to getting the first month of the eviction stopped for only $185 leaves me personally dumbfounded. I don't know what else we could have done. We feel horrible that this happened and can tarnish our clean record so badly. Thank you for the opportunity to respond. [redacted] Owner Stop Eviction Consultants