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Storagemax, L.L.C.

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Storagemax, L.L.C. Reviews (1)

defective truck rental requiring road side assistance, bodily injuryI don't have a question; I have a concern. I reserved on May 12th and used your budget truck on May 16th and was treated poorly, by 7 different customer service reps; within a 2-day span. I traveled from Raleigh, NC to Dallas, TX and it was an unsafe ride. I had to call for roadside assistance and wait 2 hours. I have been given the run around by all and staff and have been passed around from one rep to another with now corporation or professionalism in place. I was traveling in a unsafe truck that needed head lights replaced, jerking motions, reduced speed; without my doing, no good lighting for night driving, and steering wheel that had to held with tightness in order not to crash. I had to hold the wheel so tight; that now my shoulder and wrist are very sore. I may have to go to the doctor and was told by the tech [redacted] that wheels needed a new belt, that's why the wheel was shaking so bad, but I could make it for the next 4 hours. I had to wait 2 hours, for tech to look under the hood, wipe the lens, look under hook, check tires, and diagnose issue. I spoke to several people and the last was the supervisor named [redacted] I was insulted when I brought this to the attention of the supervisor.Desired SettlementFull refund and apology

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Description: Storage Units

Address: 10308 Ligon Mill Rd, Wake Forest, North Carolina, United States, 27587-7728


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