This is a total scam company1st..they make you pay with a credit card before they will send you a proof of your penI sent my logo.The next day a prof came back that didn't even resemble my logo Thety did not respond to me asking for a new proof You can not get them on the phone The do not answer..only live chat The live chat people are EXTREMELY rude Sarcastic, not helpful After days oif waiting for my pen..I went to their live chat & stated I didn't get a 2nd proof..no one will answer the phone nor emails...the response was this (its copy & pasted)Your order was cancelled (I asked WHY??) the response was...Sorry order was Good bye I saw a lot of bad reviews and didn't listen...Don't use this company.they should be shut down!
Sorry for your issue with our company.When ordering assorted it is possible to not receive all the colors.Black is part of the assorted combination.All our products come with a refund guarantee.We would be happy to replace or refund any item that you are not 100% happy with for any reason.The item would have to be returned to us for a refund or replacement
This is a total scam company1st..they make you pay with a credit card before they will send you a proof of your penI sent my logo.The next day a prof came back that didn't even resemble my logo Thety did not respond to me asking for a new proof You can not get them on the phone The do not answer..only live chat The live chat people are EXTREMELY rude Sarcastic, not helpful After days oif waiting for my pen..I went to their live chat & stated I didn't get a 2nd proof..no one will answer the phone nor emails...the response was this (its copy & pasted)Your order was cancelled (I asked WHY??) the response was...Sorry order was Good bye I saw a lot of bad reviews and didn't listen...Don't use this company.they should be shut down!
Sorry for your issue with our company.When ordering assorted it is possible to not receive all the colors.Black is part of the assorted combination.All our products come with a refund guarantee.We would be happy to replace or refund any item that you are not 100% happy with for any reason.The item would have to be returned to us for a refund or replacement