Stoves N Stuff Ltd

Peterson Construction pleasantly exceeded my expectations in their professionalism, workmanship and customer serviceThey went the extra mile to ensure that things were completed timely and properly and were helpful beyond the original requested workloadI'm sincerely grateful to them for turning my house into a beautiful home

Peterson Construction is a great company to have do your repairs, remodeling etcI am pleased with the work done, price was reasonableWork done as statedCourteous, polite employees

Cary Petersen came into Revdex.com office and explained that there is no police report on the alleged theft on the abandoned houseHe also noted that the the insurance and licensing is currentThe applicators were certified roofers

NThis consumer wrote a acquisition on behalf of my company he's known not paying for work done on his properties he's a slumlord and he takes advantage of people and is known in two other states for sugar coating his properties for a very high return on his money he's known as a pathological
liar the home he had us put a free roof on is infested with black mold all the way to the studs who ever buys that home make sure you do a completemold check don't let him sugar coat this house like he does his others he sold

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***v
Peterson Construction has no licences or insurances they are w well known scammers that were investigated several times and were featured on channel news for scamming people and stealing depositsI am attaching several pictures to show how they scammed meThey never installed the boards, stole my materials, and the one side they did do was done so bad that it leaked right awayThe only positive feedback's they have must be from MrPeterson himself and his friendsPlease look into that as wellPlease see attached filesI am also filing report with sheriff department since they broke into my house and stole my materials

Hi [redacted],
They removed 3 layers of shingles from our 1,800 sq ft carriage house and re-roofed. I got 4 bids from locally owned businesses in good standing with the Revdex.com. Peterson was the second lowest, but used better quality materials. They also did a much better job matching the shingles that were installed on the house 5 years earlier, but were no longer manufactured. They also installed a weathervane on the carriage house and a finial on the main house that I provided. The entire process only took 3 days and the crew were friendly and courteous. As a diehard DIY guy, and former roofer, I can say the quality of the work is excellent. I literally won't have to worry about this again until I'm 80!

I'm writing to respond to the complaint filed by [redacted] of [redacted] regarding our policy on wood pellets. As has been documented extensively in local newspapers and television, there has been a pellet shortage in the latter stages of this winter due to the extreme cold weather. Our stores,...

along with most others in the Northeast, have been without wood pellet fuel most of the time over the past six weeks. Fewer shipments and increased demand have led to rationing on multiple occasions, including a call list to notify customers on a first come, first served basis and limiting sales to a ten bag maximum and at times restricting sales only to customers who had purchased pellet stoves directly from us. This rationing has unfortunately been commonplace in our industry this season and has been a necessary step to try to ensure that as many of our customers have access to pellet fuel as possible.
We are very aware that our customers rely on their pellet stoves to keep their heating costs affordable and that's why we've gone to great effort to try to fulfill an obligation we feel to those people who purchased their stoves from us to have some fuel available to them as much as possible. That's what all good dealers should be doing. Unfortunately we are at the mercy of the pellet manufacturers. We currently have no wood pellets in stock and don't expect to see any more for at least a week. Once supplies loosen up pellet fuel will be readily available and we encourage all pellet stove owners to stock up as much as possible in the off season, when pellet fuel is not only more available but also at a lower price.
Sincerely,

Peterson Construction pleasantly exceeded my expectations in their professionalism, workmanship and customer service. They went the extra mile to ensure that things were completed timely and properly and were helpful beyond the original requested workload. I'm sincerely grateful to them for turning my house into a beautiful home.

Review: Stoves 'N Stuff is a business in Northern PA, that sells wood, gas, and wood pellet burning stoves, wood pellet fuel, and various accessories for stoves. In Northern PA, harsh winter weather is common. In Feb and March of 2014, during a lengthy period of severe cold weather, the store had been advertising wood pellets for sale all year long. I had purchased wood pellets, [redacted] Pellet Stove parts, and numerous other items such as [redacted]Pipe, from the business over a period of several years. During the most severe weather, Stoves 'N Stuff REFUSED to sell wood pellets, in any quantity, to customers unless they purchases a wood pellet burning stove from their store. This policy was suddenly enacted without prior advertised notice. This policy of only selling wood pellet fuel to certain customers caused a hardship for myself & my family. This store policy also caused me to miss days of work, due to having to travel over 50 miles to purchase wood burning pellet fuel from other stores that did not enact such a policy.Desired Settlement: Please contact the store via US Postal mail, and have them change their policy to sell wood pellets to all of the general public, not just the few customers that purchased wood burning pellet stoves from their store. Please have Stoves 'N Stuff publicly advertise, and apologize in regard to the abrupt change in store sales policy concerning the sales of wood pellet fuel.

Business

Response:

I'm writing to respond to the complaint filed by [redacted] of [redacted] regarding our policy on wood pellets. As has been documented extensively in local newspapers and television, there has been a pellet shortage in the latter stages of this winter due to the extreme cold weather. Our stores, along with most others in the Northeast, have been without wood pellet fuel most of the time over the past six weeks. Fewer shipments and increased demand have led to rationing on multiple occasions, including a call list to notify customers on a first come, first served basis and limiting sales to a ten bag maximum and at times restricting sales only to customers who had purchased pellet stoves directly from us. This rationing has unfortunately been commonplace in our industry this season and has been a necessary step to try to ensure that as many of our customers have access to pellet fuel as possible.

We are very aware that our customers rely on their pellet stoves to keep their heating costs affordable and that's why we've gone to great effort to try to fulfill an obligation we feel to those people who purchased their stoves from us to have some fuel available to them as much as possible. That's what all good dealers should be doing. Unfortunately we are at the mercy of the pellet manufacturers. We currently have no wood pellets in stock and don't expect to see any more for at least a week. Once supplies loosen up pellet fuel will be readily available and we encourage all pellet stove owners to stock up as much as possible in the off season, when pellet fuel is not only more available but also at a lower price.

Sincerely,