I had an install become difficult because of my vehicles ignitions complexityRob in the Middleton location tried his hardest to overcome the challenging install but could not figure out the main issueI was in really terrible situation if this install didn't get completed by the end of the weekRob told me what needed to be done and I followed his directions to get my vehicle fixed and back to him to finish the installWhile this was happening Katie was helping me on the logistics side of my issue and did everything she possible could to reassured me a resolution would be made and make me a satisfied customerThese employees are key examples of what real professional customer service driven people are and really what all companies need on their teamsI was so lucky to have the pleasure to Rob and Katie be the ones that had helped me with my situationI truly feel they understood my feelings and really cared to help me complete my install as a happy and satisfied customer
I have had a device installed in my vehicle for well over the time I needed it installed in my carThis company has done nothing but try to take every penny they can from me especially during these last few months leading up to me getting it uninstalled! They have never tried to help me considering the economyYou may have free installation but prices after that are rediculous especially a $late fee? Thats only $less then a regular calibration! Thats an awful lot of money for something that litterally takes min to do! I strongly dislike this company and I will be sure to tell people to go else where! If I could give stars I would!
I’ve always had a good experience at the West Allis locationJames is courteous, efficient, and does a great job
I had an install become difficult because of my vehicles ignitions complexityRob in the Middleton location tried his hardest to overcome the challenging install but could not figure out the main issueI was in really terrible situation if this install didn't get completed by the end of the weekRob told me what needed to be done and I followed his directions to get my vehicle fixed and back to him to finish the installWhile this was happening Katie was helping me on the logistics side of my issue and did everything she possible could to reassured me a resolution would be made and make me a satisfied customerThese employees are key examples of what real professional customer service driven people are and really what all companies need on their teamsI was so lucky to have the pleasure to Rob and Katie be the ones that had helped me with my situationI truly feel they understood my feelings and really cared to help me complete my install as a happy and satisfied customer
I have had a device installed in my vehicle for well over the time I needed it installed in my carThis company has done nothing but try to take every penny they can from me especially during these last few months leading up to me getting it uninstalled! They have never tried to help me considering the economyYou may have free installation but prices after that are rediculous especially a $late fee? Thats only $less then a regular calibration! Thats an awful lot of money for something that litterally takes min to do! I strongly dislike this company and I will be sure to tell people to go else where! If I could give stars I would!