We offered to cease collections and provide a refund under the condition that [redacted] and her fiancé BOTH sign and mail back Refund release formsWe just received these forms in the mail on 10/17/We needed to review the case and ensure that we had everything in order before we contacted the collection agencyThis takes timeI will be calling the collection agency today to remove them from collections and take further steps to issue the refundIt will also take time in the mail I would guess for [redacted] to receive this refund Obviously our goal, as is [redacted] 's to resolve this in a timely manner and correctly Thanks once again for your assistance in this matter:)
Hello,I called Choice Recovery the same day the check was written and removed their account from collectionsThey should be receiving no further collection attempts at this timeEverything is settled on our end and we appreciate your patience in this matterHave a great dayThanks, [redacted] Office Manager
We offered to cease collections and provide a refund under the condition that [redacted] and her fiancé BOTH sign and mail back Refund release formsWe just received these forms in the mail on 10/17/We needed to review the case and ensure that we had everything in order before we contacted the collection agencyThis takes timeI will be calling the collection agency today to remove them from collections and take further steps to issue the refundIt will also take time in the mail I would guess for [redacted] to receive this refund Obviously our goal, as is [redacted] 's to resolve this in a timely manner and correctly Thanks once again for your assistance in this matter:)
Hello,I called Choice Recovery the same day the check was written and removed their account from collectionsThey should be receiving no further collection attempts at this timeEverything is settled on our end and we appreciate your patience in this matterHave a great dayThanks, [redacted] Office Manager