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Strategic Reflections

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Strategic Reflections Reviews (2)

[redacted] has contacted [redacted] and spoken with [redacted] What [redacted] is not sharing is that all work must be submitted online, and [redacted] in order to accommodate [redacted] , allowed [redacted] to fax her work in so that we could process a payment to herShe made an error on the date the work was completed and was responsive via email, so even though her work was late and not accepted by the client, we still have placed [redacted] in the payment cycle so that her shopper check for June will be processed at the end of JulyIt should be noted that [redacted] will take a loss on [redacted] inability to submit her work on time since the client cannot be invoicedWhen our scheduler did speak with [redacted] during the issue, [redacted] acknowledged that she didn't have voice mail so any messages could not be leftWhen I spoke with her trying to resolve the issue she stated that she had no online access except for trips to the library, so online completion of any work was difficult for her [redacted] , Inchas made every effort to resolve this complaintSincere Regards, [redacted] , Senior Partner in [redacted] ***

Strategic Reflections, Inchas always followed the same payment policy when it comes to our independent contractors Our payment policy, as stated on each pay statement reads, "***Note: Checks begin processing approximately the 27th-30th of each month for shops completed the PREVIOUS month and are mailed after processing is complete[redacted] (Example: Checks for all shops completed in February will begin processing around March 27th-30th, after the client has approved all shops for the prior month.) You will receive an email when the checks have been mailed, so you will know it is on its way." Ms [redacted] conducted assignments for our company on July 23, and July 24, As per our payment policy, Check # [redacted] in the amount of $ was processed on August 31, After being contacted by Ms [redacted] that she had not received the check, a replacement check, Check # [redacted] in the amount of $was processed on October 31, As of this morning, our bank is showing that neither check has been cashed We have issued a second replacement check to Ms [redacted] Check # [redacted] in the amount of $dated January As with any company, we have no control over the postal service delivery of mail Unless the check is returned to our company as undeliverable, we have no way of knowing it was not received We hope this second replacement check reaches Ms [redacted] and the matter can be considered resolved Thank you! / [redacted] Style Definitions */

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