Strategic Tax Advisors

Immediately upon receiving notification of [redacted] Revdex.com concerns, STA contacted the principals of [redacted] to discuss an appropriate resolutionSTA and [redacted] are presently addressing the issues raised and expect a mutually agreeable resolution to be forthcoming within the next few daysOnce all matters have been resolved, STA will update this response

Complaint: [redacted] I am rejecting this response because:We never agreed to the work because some items were still missing that we had been promised A revised proposal was submitted on Monday, November 28th, at 4:in the afternoon, we never sent back an executed copy or agreed to any work We confirmed we did want to cancel by Friday December 2nd at 8:in the morning Natasha responded to Laura [redacted] stating she had forwarded on the request to her director at 5:pmWe then did not hear back from Allan [redacted] until December 7th in which he said he would call later Not only did he not call, but Laura sent an email on December 30th with no response and I sent an email on January 2nd with no responseWe are owed a full refund of $ We paid all the fees for the initial visit, where they double dipped in charges as they are a company that believes both people need a car at $a day, they make their profit upfront with their fees Those fees were $for two people to sit with us for hours We expect a full refund of $ Sincerely, Danny [redacted]