Initial Business Response / [redacted] (1000, 8, 2015/05/07) */ Strategism is into Project Management (REP with PMI), Scrum (REP with Scrum Alliance) trainings and other technology training like Business Analyst (BA)/ Quality Analyst (QA)/ HADOOP/ JAVA etc for the past almost years The original course fee for QA class is $(http://www.strategismtechnology.com/fee.php), Sheba, was given a special promotional offer of 50% (which is non-refundable)During the initial information she was sent a link of our terms and conditions, which is clearly specifies that there will be no refund after one class(http://www.strategismtechnology.com/terms.php) Yes, classes were rearranged due to logistics, but as a company we had always followed up on her, and that she had always attended those intermittent sessionsWe had also recommended her to start attending the BA and QA combined class (in which BA course was completely free) as her mother was concerned about her careerWe wanted her to be on our payroll for a year, but when she was uncomfortable, we still supported her by letting her attend new QA sessions with a new full time trainer onlyAs per our last conversation with her, we had clearly specified that she can start attending the QA class from 6:to 8:pm that were going to start the same day As a training firm, we have to take care of our trainers, and we call them based upon the size of the batchSometimes the sessions are rescheduled, but we strictly maintain follow upsAs per the terms, as a student Sheba did attend almost 7-classes, and logistically refund at this point, does not fall beneficial for both the trainers and the company Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/05/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) The price quoted in Strategism website was $and was not a special price given to my daughter alone We registered for this course last December for the classes starting in January this yearThis was the QA evening course for to weeksShe had one class which was an orientation class and later they kept postponing the classesIn fact, we were the ones contacting them for updates on the classFinally, in March they re-started the class and after sessions they cancelled this courseThey offered to refund the fee and offered to take another course with them free of costLater when I visited the office to get the money back, they said the accountant is on leave and that they would give the money back as soon as she returns the following weekThey asked my daughter to join the combined BA/QA classes which was already in progressShe had already wasted months waiting on Strategism and there was no guarantee that this course will be completed and that they would find a job for herWhen my daughter went to attend the class, she was asked to sign a document saying that she should be on their payroll even if she finds a job on her ownThey also said that they would alter her resume to portray her as an experienced personMy daughter was uncomfortable with their business practicesWhen she said that she wants to discontinue, Strategism offered to give the money backTill now, we have not received the refund which they agreed Final Business Response / [redacted] (4000, 12, 2015/05/12) */ The price quoted in Strategism website was $and was not a special price given to my daughter alone "Please refer to the link, no where on the website, there is a quote of $for QA course.(http://www.strategismtechnology.com/fee.php)" We registered for this course last December for the classes starting in January this yearThis was the QA evening course for to weeksShe had one class which was an orientation class and later they kept postponing the classesIn fact, we were the ones contacting them for updates on the classFinally, in March they re-started the class and after sessions they cancelled this course "It is clearly stated on our website, that Strategism can reschedule classes based upon trainer availability and logistic reasonsSheba did attend 6-classes for the QA, as a business entity, we tried to help her out." They offered to refund the fee and offered to take another course with them free of costLater when I visited the office to get the money back, they said the accountant is on leave and that they would give the money back as soon as she returns the following week "Please go on our terms and conditions page, we never offer refunds, and refunds after sitting for 6-session of 2-hrs each, makes no sense for the business(http://www.strategismtechnology.com/terms.php)" They asked my daughter to join the combined BA/QA classes which was already in progress "She was contacted before the class started, we tried helping her again" She had already wasted months waiting on Strategism and there was no guarantee that this course will be completed and that they would find a job for herWhen my daughter went to attend the class, she was asked to sign a document saying that she should be on their payroll even if she finds a job on her own "As per previous explanation, we made her ease off the contract terms, and still sit for the classes (with the BA course for free(http://www.strategismtechnology.com/faq.php) clause here, states that, a person can still attend the course if he/she does not want to sign the contractClause 7, clearly states that we do not refund any money for training" They also said that they would alter her resume to portray her as an experienced person "There are never guarantees for any jobResume preparation is done based on solely the training concepts incorporated in the resume, as per our business/ client needs (Clause 26, of the FAQs, state the same)" My daughter was uncomfortable with their business practicesWhen she said that she wants to discontinue, Strategism offered to give the money backTill now, we have not received the refund which they agreed"Strategism never offers a refund, for a person already taken sessionsWe give that person the leverage to attend the same course for up to months to year after enrollment, as many timesThere has never been a written communication on any refunds sought or agreed upon" " As a business entity, and in lieu upon employment is at will in California, it becomes out of any policy to refund tuition to fee to any candidate who has had a minimum of 15-hrs of classes (min classes of 2-hrs each)All our policies and FAQs are transparent on our website, it is ultimate the trainees responsibility to go over the terms carefully" Final Consumer Response / [redacted] (4200, 14, 2015/05/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) The classes my daughter attended were not continuous classesShe attended couple of orientation classes and they would cancel the classes, after few weeks again another instructor took couple of classes which were again orientation and intro classesThe same classes were taken by different trainersThe classes were just repeat classes with different instructors and can not be counted as different classes as they claimThese are career oriented classes and my daughter wasted months in trying to take this QA courseThey verbally agreed to refund the feeIf there was no policy of refund as they claim, why was I given the excuse of delay for refund is due to the absence of the accountantWhy was I not notified of their policy of not to refund the fee when I visited their office in person to collect the refundNow it is our word against theirsStrategism seem to be not keeping up with their words and are not reliableWe are very disappointed in them
Initial Business Response / [redacted] (1000, 8, 2015/05/07) */ Strategism is into Project Management (REP with PMI), Scrum (REP with Scrum Alliance) trainings and other technology training like Business Analyst (BA)/ Quality Analyst (QA)/ HADOOP/ JAVA etc for the past almost years The original course fee for QA class is $(http://www.strategismtechnology.com/fee.php), Sheba, was given a special promotional offer of 50% (which is non-refundable)During the initial information she was sent a link of our terms and conditions, which is clearly specifies that there will be no refund after one class(http://www.strategismtechnology.com/terms.php) Yes, classes were rearranged due to logistics, but as a company we had always followed up on her, and that she had always attended those intermittent sessionsWe had also recommended her to start attending the BA and QA combined class (in which BA course was completely free) as her mother was concerned about her careerWe wanted her to be on our payroll for a year, but when she was uncomfortable, we still supported her by letting her attend new QA sessions with a new full time trainer onlyAs per our last conversation with her, we had clearly specified that she can start attending the QA class from 6:to 8:pm that were going to start the same day As a training firm, we have to take care of our trainers, and we call them based upon the size of the batchSometimes the sessions are rescheduled, but we strictly maintain follow upsAs per the terms, as a student Sheba did attend almost 7-classes, and logistically refund at this point, does not fall beneficial for both the trainers and the company Initial Consumer Rebuttal / [redacted] (3000, 10, 2015/05/11) */ (The consumer indicated he/she DID NOT accept the response from the business.) The price quoted in Strategism website was $and was not a special price given to my daughter alone We registered for this course last December for the classes starting in January this yearThis was the QA evening course for to weeksShe had one class which was an orientation class and later they kept postponing the classesIn fact, we were the ones contacting them for updates on the classFinally, in March they re-started the class and after sessions they cancelled this courseThey offered to refund the fee and offered to take another course with them free of costLater when I visited the office to get the money back, they said the accountant is on leave and that they would give the money back as soon as she returns the following weekThey asked my daughter to join the combined BA/QA classes which was already in progressShe had already wasted months waiting on Strategism and there was no guarantee that this course will be completed and that they would find a job for herWhen my daughter went to attend the class, she was asked to sign a document saying that she should be on their payroll even if she finds a job on her ownThey also said that they would alter her resume to portray her as an experienced personMy daughter was uncomfortable with their business practicesWhen she said that she wants to discontinue, Strategism offered to give the money backTill now, we have not received the refund which they agreed Final Business Response / [redacted] (4000, 12, 2015/05/12) */ The price quoted in Strategism website was $and was not a special price given to my daughter alone "Please refer to the link, no where on the website, there is a quote of $for QA course.(http://www.strategismtechnology.com/fee.php)" We registered for this course last December for the classes starting in January this yearThis was the QA evening course for to weeksShe had one class which was an orientation class and later they kept postponing the classesIn fact, we were the ones contacting them for updates on the classFinally, in March they re-started the class and after sessions they cancelled this course "It is clearly stated on our website, that Strategism can reschedule classes based upon trainer availability and logistic reasonsSheba did attend 6-classes for the QA, as a business entity, we tried to help her out." They offered to refund the fee and offered to take another course with them free of costLater when I visited the office to get the money back, they said the accountant is on leave and that they would give the money back as soon as she returns the following week "Please go on our terms and conditions page, we never offer refunds, and refunds after sitting for 6-session of 2-hrs each, makes no sense for the business(http://www.strategismtechnology.com/terms.php)" They asked my daughter to join the combined BA/QA classes which was already in progress "She was contacted before the class started, we tried helping her again" She had already wasted months waiting on Strategism and there was no guarantee that this course will be completed and that they would find a job for herWhen my daughter went to attend the class, she was asked to sign a document saying that she should be on their payroll even if she finds a job on her own "As per previous explanation, we made her ease off the contract terms, and still sit for the classes (with the BA course for free(http://www.strategismtechnology.com/faq.php) clause here, states that, a person can still attend the course if he/she does not want to sign the contractClause 7, clearly states that we do not refund any money for training" They also said that they would alter her resume to portray her as an experienced person "There are never guarantees for any jobResume preparation is done based on solely the training concepts incorporated in the resume, as per our business/ client needs (Clause 26, of the FAQs, state the same)" My daughter was uncomfortable with their business practicesWhen she said that she wants to discontinue, Strategism offered to give the money backTill now, we have not received the refund which they agreed"Strategism never offers a refund, for a person already taken sessionsWe give that person the leverage to attend the same course for up to months to year after enrollment, as many timesThere has never been a written communication on any refunds sought or agreed upon" " As a business entity, and in lieu upon employment is at will in California, it becomes out of any policy to refund tuition to fee to any candidate who has had a minimum of 15-hrs of classes (min classes of 2-hrs each)All our policies and FAQs are transparent on our website, it is ultimate the trainees responsibility to go over the terms carefully" Final Consumer Response / [redacted] (4200, 14, 2015/05/18) */ (The consumer indicated he/she DID NOT accept the response from the business.) The classes my daughter attended were not continuous classesShe attended couple of orientation classes and they would cancel the classes, after few weeks again another instructor took couple of classes which were again orientation and intro classesThe same classes were taken by different trainersThe classes were just repeat classes with different instructors and can not be counted as different classes as they claimThese are career oriented classes and my daughter wasted months in trying to take this QA courseThey verbally agreed to refund the feeIf there was no policy of refund as they claim, why was I given the excuse of delay for refund is due to the absence of the accountantWhy was I not notified of their policy of not to refund the fee when I visited their office in person to collect the refundNow it is our word against theirsStrategism seem to be not keeping up with their words and are not reliableWe are very disappointed in them