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Strathmore Press Reviews (2)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined the response would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this response/resolution is not satisfactory to me. They did finally explain after 2 1/2 months where the difference of my check and what I was billed.  I was told that it was an error on there part because they must of got papers mixed up.  They have also mailed a check from the state for 100.00 to my aunt that belonged to me and asked if I wanted to call her to ask what was going on with check.  I have not got anything confused and have been getting the run around since I walked in the door.  I called again after sending the complaint to Revdex.com and was inquiring once more where the difference was and last Friday was 1st time they let me know about a 300 charge that I was not told about at all .. I WAS AWARE OF EXPRESS FUNDING BUT NOTHING WAS SAID THAT IT WAS ADDITIONAL300.00 I WAS ACTUALLY TOLD THEY SENT [redacted] THE DIFFERENCE AND IT WOULD HAVE TO LOOKED INTO.Regards,[redacted]
Regards,
[redacted]

Hello, Thanks for contacting us.  Yes we have talked to the family to explain that the $300 is for the Express Funding Fee, which is a company that fronts the money to funeral homes to pay for the funeral from the Insurance Company.   Family had signed all paperwork to agree to use...

the Funding company.  The family forgot and misunderstood what the Funding company why we have to use the Funding Company. Thanks Leslie M[redacted] Conkle Funeral Home

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