StreamlineMD, LLC

From: Date: Fri, Feb 23, at 1:PMSubject: [redacted] To: Cc: This message is in response to complaint ID [redacted] StreamlineMD is a medical billing company that offers software and services to our clients.Ortho Spine and Rehab uses our software which includes statements and past due letter generation.The letters generate from Professional Credit Control, a PRC Medical companyThe PCC letters are a 3rd party collection letter, and not affiliated with a collection agency.The letters request payment to be made to Ortho Spine and Rahab at their address.After the patient received his letter and complained to the officeOhio Spine and Rehab notified us that they did not understand the letters in our statement cycle and notified us that they no longer want to use these letters.We are no longer generating letters for this practiceThe patient can disregard the letterPlease let me know if you need any additional information to resolve this matterThank you! [redacted] Operations Manager Stow Avenue, Suite 200, Cuyahoga Falls, OH 44221(: | 7: | *: [email protected] The information contained in this message and its attachments may be privileged and confidential and protected from disclosureIf you are not the intended recipient (or the person responsible for delivery of this message to such person), please do not copy and/or deliver or disclose it to othersIf you have received this communication in error, please notify us immediately by replying to this message, then destroy all copies and delete this communication from your computer

From: Date: Fri, Feb 23, at 1:PMSubject: ***To: Cc: This message is in response to complaint ID *** StreamlineMD is a medical billing company that offers software and services to our clients.Ortho Spine and Rehab uses our software which includes statements and past due letter generation.The letters generate from Professional Credit Control, a PRC Medical companyThe PCC letters are a 3rd party collection letter, and not affiliated with a collection agency.The letters request payment to be made to Ortho Spine and Rahab at their address.After the patient received his letter and complained to the officeOhio Spine and Rehab notified us that they did not understand the letters in our statement cycle and notified us that they no longer want to use these letters.We are no longer generating letters for this practiceThe patient can disregard the letter. Please let me know if you need any additional information to resolve this matter. Thank you! *** ***Operations Manager Stow Avenue, Suite 200, Cuyahoga Falls, OH 44221(: 330.564.2617 | 7: 234.334.5204 | *: [email protected] The information contained in this message and its attachments may be privileged and confidential and protected from disclosureIf you are not the intended recipient (or the person responsible for delivery of this message to such person), please do not copy and/or deliver or disclose it to othersIf you have received this communication in error, please notify us immediately by replying to this message, then destroy all copies and delete this communication from your computer

From: Date: Fri, Feb 23, 2018 at 1:10 PMSubject: [redacted]To: Cc:   This message is in response to complaint ID [redacted] StreamlineMD is a medical billing company that offers software and services to our clients.Ortho Spine and Rehab uses our software which includes statements...

and past due letter generation.The letters generate from Professional Credit Control, a PRC Medical company. The PCC letters are a 3rd party collection letter, and not affiliated with a collection agency.The letters request payment to be made to Ortho Spine and Rahab at their address.After the patient received his letter and complained to the office. Ohio Spine and Rehab notified us 2.16.18 that they did not understand the letters in our statement cycle and notified us that they no longer want to use these letters.We are no longer generating letters for this practice. The patient can disregard the letter. Please let me know if you need any additional information to resolve this matter. Thank you! [redacted]Operations Manager 111 Stow Avenue, Suite 200, Cuyahoga Falls, OH 44221(: 330.564.2617 | 7: 234.334.5204 | *: [email protected] Th...⇄ information contained in this message and its attachments may be privileged and confidential and protected from disclosure. If you are not the intended recipient (or the person responsible for delivery of this message to such person), please do not copy and/or deliver or disclose it to others. If you have received this communication in error, please notify us immediately by replying to this message, then destroy all copies and delete this communication from your computer.